Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Average customer rating
4.7
(1,636 Reviews)
Rating breakdown 1,636 reviews
5 Stars
1,309
4 Stars
233
3 Stars
46
2 Stars
30
1 Star
18
95%of customers recommend this product.
(
1,508 out of
1,580)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Customer Rating
3
Disappointed
on June 8, 2021
Posted by: eramcity
from Melbourne
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought the phone about 2 months ago acting strange barely got signal in places where i had full signal with my previous phone in a well covered area i use Verizon... camera is great on it but other than that is an average phone definitely overpriced!
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 6, 2021
Hello eramcity, thank you for sharing your experience. I understand what you're going through. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001598/) to an article that will help you troubleshoot the signal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on June 8, 2021
Posted by: Anna
from Columbus, Ohio
[This review was collected as part of a promotion.] It is a nice device. It has amazing speed and the quality all around is great. The cameras are amazing and the sound is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does it All and More
on June 8, 2021
Posted by: Just John
from Arlington, Va.
Expertise:Expert
[This review was collected as part of a promotion.] I replace my older Galaxy with the Galaxy S21+ 5G it was like going from a Tri-Cycle to a Ferrari. This phone has it all and more, very easy to use, great camera\Video, stays connected when traveling, plenty of storage, long battery life, easy to view screen, and durable.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Phone
on June 8, 2021
Posted by: Grandma B
from West Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] Very nice Phone, cameras work really good, I love the big screen!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Glaxy S21 Phone
on June 8, 2021
Posted by: Naeem
from Houston
Expertise:Expert
[This review was collected as part of a promotion.] I bought this few months ago. The phone is an excellent phone. Except it does not work on 5G network. When I recieve the call, I cannot hear the other person. but he can hear me. Everything else works fine. I have to down grade to 4 G to get it to work.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on June 8, 2021
Posted by: Brandirichie
from Port huron, Michigan
[This review was collected as part of a promotion.] I have had this phone on the mint network for a few months now. Absolutely love the phone and all of the features with it. This is the first Samsung phone I've ever owned and I will only own Samsung phones from now on. Completely sold
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Runs circles around iPhone
on June 8, 2021
Posted by: Rockwell
from Virginia
Expertise:Expert
[This review was collected as part of a promotion.] Upgrading from a S10+ and purchasing this before joining the military. I was surprised when I first opened the box and saw the size of the device. The screen and speakers are a step above the competition as well. Comparing the S21+ to iPhones used by my battle buddies, they always come back to watch movies on my phone or call their loved ones. As they swear the screen and phone call clarity is just better somehow than their 12's
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nicest phone I ever own!
on June 8, 2021
Posted by: Veej
from New york, ny
Expertise:Expert
[This review was collected as part of a promotion.] This excellent phone with many advanced features, plus excellent battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US