Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Average customer rating
4.7
(1,636 Reviews)
Rating breakdown 1,636 reviews
5 Stars
1,309
4 Stars
233
3 Stars
46
2 Stars
30
1 Star
18
95%of customers recommend this product.
(
1,508 out of
1,580)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Customer Rating
5
Great Features.
on June 12, 2021
Posted by: Nayboogie
Expertise:Beginner
[This review was collected as part of a promotion.] This phones take high quality pictures and videos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The 5g
on June 12, 2021
Posted by: Shnezy
from Monsey ny
Expertise:Beginner
[This review was collected as part of a promotion.] It's so fast in so comfortable and has a long battery
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 21
on June 13, 2021
Posted by: Momma
from Ohio
[This review was collected as part of a promotion.] I like the features it has and the size of the phone. It's easy to navigate. The quality of the pictures are really good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not always reliable
on June 13, 2021
Posted by: Darci
from Fort Worth, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded to the Samsung Galaxy S21+ because my Samsung Galaxy S9 was starting to have some issues. I'm finding that my 21+ is having some of those same issues. For example, sometimes it won't let me click on certain links. I have to close out of the app completely and start over. Honestly, this will probably be my last Samsung phone I will purchase.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 14, 2021
Hello Darci, thank you for bringing this to our attention. I know it feels like no one understands, but we are here to help you now. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143414865
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143414865
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Love the feature.
on June 13, 2021
Posted by: Serlar12
from Vancouver WA
Expertise:Intermediate
[This review was collected as part of a promotion.] I had the note 10+ before this and I liked it but the s21 is at a whole different level. I really like this phone. And I really like the colors. Lo
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features !!
on June 13, 2021
Posted by: Tabby
from Pennsylvania
Expertise:Intermediate
I couldn't be happier with my new Samsung Galaxy s21+
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Best camera for the price
on June 13, 2021
Posted by: Madman0412
from Murrieta ,ca
Expertise:Intermediate
[This review was collected as part of a promotion.] I thought this phone was going to be better no sd card slot and no headphones jack kill it for me
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 14, 2021
Hello Madman0412, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 13, 2021
Posted by: Pete
Expertise:Intermediate
[This review was collected as part of a promotion.] I love this phone. Easy to function on. Easy to set up. I am old fashioned, but this was great and easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US