Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(541 Reviews)
Rating breakdown 541 reviews
5 Stars
405
4 Stars
79
3 Stars
30
2 Stars
13
1 Star
14
92%of customers recommend this product.
(
371 out of
404)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: Bruce E
Gender:Male
Verified Purchase:Yes
This is my favorite coffee maker of all time. I purchased my first unit of this type in 2007, and it worked perfectly for 18 years. The newer model I purchased as a replacement has some improved features, including a detachable water reservoir and an integrated light that illuminates the cup as brewed coffee is being dispensed. I especially like the internal carafe that holds and dispenses the brewed coffee. It practically eliminates any evaporation while keeping the coffee hot for hours. The unit is easy to operate and clean after use.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: EliJam
Verified Purchase:Yes
This is the second time I have bought this same coffee maker- the first one lasted 9 years! We love it- gets the job done and looks fancier than it is
Written by a customer while visiting cuisinart.com
Posted by: Catch9
Gender:Male
Verified Purchase:Yes
The best coffee maker I've ever used. No exaggeration. Makes great coffee. I never thought that the coffee maker makes that much difference until I used this one. I use ordinary Maxwell House 100% Columbian. Nothing fancy. Keeps it at the perfect temperature but doesn't bake it like the glass carafe makers. I still have the first one I bought over 10 years ago. Still works but the parts are showing their age so I bought a new one. Honestly was afraid they'd stop making them. Made my son buy one also. He is a fan as well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Rhonda Kaye
Verified Purchase:Yes
Love setting up my pot to turn on the next morning for coffee when I get up
Written by a customer while visiting cuisinart.com
Customer Rating
4
One problem
on September 25, 2025
Posted by: 1016
Gender:Female
I have enjoyed this coffee maker for the past several months. I appreciate the ability to rinse the coffee reservoir. Recently the coffee dispenser drips. I have followed the suggestion to push on the dispenser button while rinsing the reservoir, but it continues to drip. I would hope one pot a day would not wear out the reservoir this quickly.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: FrankieG
Gender:Male
Verified Purchase:Yes
Had one for years and when we needed to replace, this is the only coffee maker we would consider. Always hot!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Great coffee maker. Easy to use and pour by the cup.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Clean light issue
on October 26, 2025
Posted by: FrustratedTrish
Gender:Female
This is second one we have owned and no matter how many times I clean it the clean light will not go off.
Written by a customer while visiting cuisinart.com