Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(541 Reviews)
Rating breakdown 541 reviews
5 Stars
405
4 Stars
79
3 Stars
30
2 Stars
13
1 Star
14
92%of customers recommend this product.
(
371 out of
404)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
5
Longest lasting coffeemaker in my kitchen
on October 12, 2025
Posted by: AnneRad
I own this machine for about 10 years now, and it still works perfectly without any issues. There was one reviewer who claimed the gauge gets clogged and makes the machine leak, that is not true. I clean the coffee reservoir on the regular basis with vinegar and baking soda, rinse it very thoroughly and brush that little opening from both ends with a toothbrush. I have given up buying the little water filter packs and now use filtered water instead. There is one minor little thing: I wish the program buttons to set hours and minutes would be a little easier to respond, but maybe that has changed with newer releases since I purchased this machine. If mine ever stops working, I would buy the same model in a heartbeat.
Written by a customer while visiting cuisinart.com
Posted by: Roser
Gender:Female
Verified Purchase:Yes
I love that this coffee maker holds 12 cups of coffee, has a sleek design, and Keurig vibe without having to use the k-cups!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Kiki’s dad
Gender:Male
Verified Purchase:Yes
I purchased this coffee maker because it eliminated the carafe. For years, I’ve only used coffee makers with insulated carafes to avoid burnt tasting coffee. I think that the coffee taste burnt when the carafe sets on a hot plate for several hours. This coffee maker uses a hot plate in a reservoir to keep the coffee hot for hours. I have not tasted burnt coffee with this coffee maker. Be sure to clean the reservoir daily to insure good tasting coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: MikeyDee
Gender:Male
Verified Purchase:Yes
Excellent coffee maker. Makes a nice hot cup of coffee. And no glass decanter to worry about breaking. Love it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Creiisty
from Arlington TX
Gender:Female
Verified Purchase:Yes
Great coffee maker. Easy to use. No carafe and great quality.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: CGuil
from DC
Gender:Male
Verified Purchase:Yes
No stained coffee pot on your counter. Love it, our second one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Azwoodworker
from Scottsdale AZ
Gender:Male
Verified Purchase:Yes
This is the best on demand coffee brewer there is this is my 3rd one the first 2 lasted 9 & 10 years respectively I can’t complain about this machine it brews a great cup of joe
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Awakened Heart
from Delaware
Gender:Male
Verified Purchase:Yes
This Cuisinart coffee maker, (our 3rd!) simply makes THE BEST COFFEE EVER! The carafe-less design means it never tastes burnt and we just run them into the ground making pot after pot, day after day until they give up the ghost. Cuisinart is one of our preferred brands and we own a variety of their products due to quality of manufacture and performance. When it comes to coffee, this model is our favorite and it gets our household up and running every morning without fail. We will replace it when it dies as long as it available and may even stockpile it, just in case!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com