Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(541 Reviews)
Rating breakdown 541 reviews
5 Stars
405
4 Stars
79
3 Stars
30
2 Stars
13
1 Star
14
92%of customers recommend this product.
(
371 out of
404)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: aspring
from Florida
Gender:Female
Verified Purchase:Yes
We've only had the 12 Cup Programmable Coffeemaker for about a month and so far so good. One major drawback is that you have to manually expell any leftover coffee at the end of each day/use (one cup at a time). The tray at the bottom prevents using taller cups (tumblers), so you have to remove it each time you want to fill a taller cup, or leave it off, but the drawback to that is that water runs out of the bottom of the machine as the coffee is brewing into the drip tray, so if it's not in place, you end up with a little bit of a mess on your hands.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Ellecy
from Austin, texas
Gender:Female
Verified Purchase:Yes
I love the concept of this brewer so much, however it did not produce a delicious cup of coffee. I grind my own beans and brew fresh every morning, so I am not a novice. It produced a weak, unsavory cup. The tank also did not hold the heat for very long.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Busygrandma1957
Verified Purchase:Yes
After getting coffee it drips! Have to keep a cup under it
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Housedoc
from SC
Gender:Male
Verified Purchase:Yes
Easy to use . Likeded the one at home, so got one for our condo.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: KDDD
from Fairport NY
Gender:Female
Verified Purchase:Yes
This is a wonderful coffee machine! One major design flaw.
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, April 9, 2024
Hello-
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Calie4633
from Pa
Gender:Male
Verified Purchase:Yes
This is our third one through the years and is the best coffee maker
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sergio G.
from Miami
Gender:Male
Verified Purchase:Yes
I was very excited when bought this but as soon started to use notice that the coffee doesn’t come out that hot and the machine doesn’t keep the coffee warm for long. So I have to heat up in the microwave as soon as it done.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Lester C
from Panama City, FL
Gender:Male
Verified Purchase:Yes
I had a similar Cuisinart coffee maker I liked so bought another one because it can be programmed to start making coffee whenever you want it to be ready when you wake up in the mornings...
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com