Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(541 Reviews)
Rating breakdown 541 reviews
5 Stars
405
4 Stars
79
3 Stars
30
2 Stars
13
1 Star
14
92%of customers recommend this product.
(
371 out of
404)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
4
Nice style, solid construction, some design issues
on April 1, 2023
Posted by: Silverbernla
from Louisiana Gulf Coast
Gender:Male
Verified Purchase:Yes
On the plus side it looks good on the counter and makes a good cup of coffee, ready when I get up. The fuel gauge works better than a sight glass which have always stained and become unreadable. I also like the cup filling lever and appreciate the light when filling a cup at o’dark thirty. The removable water reservoir is easy to read but I do have to hold onto it while filling as it’s a little unstable in our sink.
On the other hand, when the lid is opened the condensate drains into the housing and pools around the heating element. Eventually it drains into the catch basin (under the fill space), but I end up using a paper towel to sop it up inside the housing every night. There is no bold setting, which would slow how fast it brews a pot. While the basket will hold 12 scoops of grounds, at normal brewing speeds it can’t drain fast enough and grounds overflow into the coffee reservoir and/or the housing body (with or without a paper filter). A bold setting would slow the brewing and let the basket drain better. We only make 11 cups now to keep that from happening, which is enough for the 2 of us.
Overall we like the machine and I’m hopeful it will prove more reliable than the brand we replaced.
On the other hand, when the lid is opened the condensate drains into the housing and pools around the heating element. Eventually it drains into the catch basin (under the fill space), but I end up using a paper towel to sop it up inside the housing every night. There is no bold setting, which would slow how fast it brews a pot. While the basket will hold 12 scoops of grounds, at normal brewing speeds it can’t drain fast enough and grounds overflow into the coffee reservoir and/or the housing body (with or without a paper filter). A bold setting would slow the brewing and let the basket drain better. We only make 11 cups now to keep that from happening, which is enough for the 2 of us.
Overall we like the machine and I’m hopeful it will prove more reliable than the brand we replaced.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Paul Sr
Verified Purchase:Yes
Great being able to enjoy full cups and travel mugs. Really like the reservoir. I grind my favorite beans and great coffee
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Camisss
Verified Purchase:Yes
Our first one lasted for 10 yrs. Second one a few months. We love it so much got replaced
Written by a customer while visiting cuisinart.com
Posted by: Emma Dooley
from Ohio
Gender:Female
Verified Purchase:Yes
Love this coffee pot, we had one like it for several years and liked it. The new one has a problem with the cord that you plug in, is s only a few inches long doesn’t even reach the plug without a small extension cord on it! Supposed to be a safety issue but it is a big blunder in my opinion.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
They are dependable, look good and always meets and exceeds my expectations!
Written by a customer while visiting cuisinart.com
Posted by: Paul R. R
from Long Island, New York
Gender:Male
Verified Purchase:Yes
Great machine. Well made and makes great coffee. We use it every day.
Written by a customer while visiting cuisinart.com
Posted by: Jane Sc
from Floral Park
Gender:Female
Verified Purchase:Yes
This coffeemaker is great! Easy to use and brews coffee well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: K Williams
from Texas
Gender:Male
Verified Purchase:Yes
Great concept to have the coffee in the machine, but they don’t last more than a few years. But still, we bought a new one as no one else make a machine of this design.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com