Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(541 Reviews)
Rating breakdown 541 reviews
5 Stars
405
4 Stars
79
3 Stars
30
2 Stars
13
1 Star
14
92%of customers recommend this product.
(
371 out of
404)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
1
We would never buy this again. Very disappointed.
on August 1, 2024
Posted by: John and Theresa
Verified Purchase:Yes
For the first 6 days this unit was perfect. Exactly what we always wanted. Then it started leaking and got worse as we continued makyour coffee. Finally when we had to empty drain dish 3 times for one session WE SENT IT BACK FOR REFUND.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, August 5, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Evan Meltzer
Verified Purchase:Yes
Compared to the Hamilton Beach unit that we actually wore out (spring became too weak to pour coffee), the Cuisinart coffee maker is a much improved unit. My wife and I especially like the lighted area when the lever is pushed to dispense the coffee.
Written by a customer while visiting cuisinart.com
Posted by: Merk
from Kansas City, KS
Gender:Female
Verified Purchase:Yes
This is the second coffee maker like this that we have purchased and we love them! We like not having a caraffe to deal with. The coffee dispenser makes things so easy. Our first machine lasted about 5 years and then we bought the same model to replace it. Good quality and good coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anthony Viscomi
from Levittown, PA
Gender:Male
Verified Purchase:Yes
It's hard to get the reservoir to drain all of the coffee completely.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Cuisinart twelve cup coffee maker with "fuel-gage"
on October 1, 2024
Posted by: Mike Dolan
Verified Purchase:Yes
Love the car "fuel-gage"-type remaining coffee indicator!
Written by a customer while visiting cuisinart.com
Posted by: Trish coffee lover
from PA
Gender:Female
Verified Purchase:Yes
I thought it would before convenient than typical drip coffee maker. It isn't. Water container is awkward. Coffee receptacle not easily cleaned.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Cherikal
from Reno Nevada
Gender:Female
Verified Purchase:Yes
This the third coffeemaker like this we have had. The first 2 lasted years, this one, about 2 weeks. A spring popped out and that was it. Dont make them like they use to.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, October 21, 2024
Hello-
We are so sorry to hear you're not satisfied with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900104726. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear you're not satisfied with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900104726. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from FL
Gender:Female
Verified Purchase:Yes
This is the fifth coffee maker I've owned of this model. After some time, they all seem to start dripping uncontrollably from the spout. The new one has to have a filter under AND over the coffee grounds to keep them from splattering everywhere! Don't like cleaning carafes so we're going to make do with this one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com