Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(22,352 Reviews)
Rating breakdown 22,352 reviews
5 Stars
19,175
4 Stars
2,442
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
Coming off a S22 Ultra this was dissapointing
on February 18, 2025
Posted by: DisappointedUser
[This review was collected as part of a promotion.] I actually started with a Note 4, then a Ultra Note 20, a Ultra Note 22, and now the Ultra S25. Of all the upgrades the S25 Ultra was the most disappointing. Sure the seamless apps, and the sound editor were clever, but frankly not astonishing. I don't even use the now brief. Probably the best feature is the integrated AI capabilities.
However, the downgrades far outweigh the upgrades. For the price of this phone, I feel like I was a bit ripped off. The whole point of buying a flagship is the extras you get, not what you lose from the model you just traded in. The loss of the Bluetooth pen was unacceptable. Then they took away the favorite part of the camera, the 100x optical zoom. After so many years of the beveled edge glass, this flat screen now feels "chunky" in my hand, and does not slide into my jeans hip pocket as nice. Even though they claim it's lighter, it actually feels heavier. The performance may be slightly better, but it's realy barely noticeable.
Overall, I'm disappointed with this year's new phone from Samsung. The only reason I am keeping it is because the battery on my older model was not lasting a full day anymore without needing a recharge, and was just too inconvenient. Samsung did offer a good price for the trade in, and that made it palletable. What I realized is that my Note 20, and S22 Ultra were actually pretty good phones. Had the cost of replacing the battery been so prohibitive, I'd still be using them and skipped this year.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Performance upgrade is noticeable from S22 Ultra
on February 18, 2025
Posted by: MBSM29
[This review was collected as part of a promotion.] The biggest improvement I noticed is the cooling. The phone doesn't heat up as much. The upgrade is very noticeable coming from an S22 Ultra. I'm still familiarizing myself with the AI features but I do find the audio eraser pretty cool.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra clear winner
on February 18, 2025
Posted by: eddies
[This review was collected as part of a promotion.] The phone replaced my S23 Ultra. Find it faster and more brilliant in colors. The screen display quality is easier on my eyes and all around a superior phone.
The phone's photos are sharper and more brilliant than my S23 Ultra. Making it our go-to device to take photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This model is great
on February 18, 2025
Posted by: Ualrdyknow
[This review was collected as part of a promotion.] The new features like audio eraser ai and photo Ai work great. The new processor makes seamless actions across apps and phone runs so crisp and smooth, only thing I'd like is a bigger battery even up by a few, but the battery lasts quite a bit. New wide camera is great. Overall I'm satisfied with this ultra model, unfortunately the spen features is gone, but it would be great if they bring it back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 18, 2025
Posted by: Maverick
[This review was collected as part of a promotion.] The S25 Ultra is a great phone. It has a long lasting battery, great display, and fast response.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just love the unending innovation.
on February 18, 2025
Posted by: Dman88
[This review was collected as part of a promotion.] Samsung have some of the smartest minds obviously working on the phones the innovation just continues to impress me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone so much.
on February 18, 2025
Posted by: Gilbe137
[This review was collected as part of a promotion.] I love using my new Samsung s25 ultra device everyday. It's great for listening to music on the go. I love watching videos at home when I'm relaxing. And when I'm bored and wanna play a game the quality and resolution look amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 18, 2025
Posted by: Malachijd
[This review was collected as part of a promotion.] Now brief is really helpful. I like how it pulls a lot of data from my every day life into one place for easy viewing.
Value
5
Written by a customer while visiting Samsung US