Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,514 Reviews)
Rating breakdown 20,514 reviews
5 Stars
17,602
4 Stars
2,228
3 Stars
396
2 Stars
128
1 Star
160
86%of customers recommend this product.
(
1,112 out of
1,290)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Gold Standard for Mobile Photography
on February 24, 2026
Posted by: Vishu
from Chicago, IL
Expertise:Intermediate
The Gold Standard for Mobile Photography
The camera system on the S25 Ultra is nothing short of breathtaking. The 200MP main sensor captures an astonishing level of detail, allowing you to crop into photos without losing clarity.
Picture Quality: Colors are vibrant yet true-to-life, and the dynamic range ensures that highlights and shadows are perfectly balanced. Whether you’re shooting in harsh sunlight or a dimly lit restaurant, the "Nightography" enhancements ensure your shots are crisp and noise-free.
Zoom Versatility: The quad-telephoto system remains the best in the business. From ultra-wide landscapes to 100x Space Zoom, the transition between lenses is seamless, making it the perfect companion for travelers and content creators alike.
A Productivity Powerhouse
Samsung continues to dominate the productivity space, making the S25 Ultra a legitimate replacement for a tablet or laptop in many scenarios.
The S Pen Advantage: The integrated S Pen is more responsive than ever. It’s not just for sketching; it’s a productivity wand that makes signing documents, precision photo editing, and taking quick notes during meetings effortless.
Galaxy AI & Snapdragon 8 Elite: Powered by the latest silicon, the phone handles heavy multitasking with ease. The new AI features—like "Circle to Search" and live translation—are integrated so naturally that they save you minutes of work every hour.
Samsung DeX: For those on the move, connecting the S25 Ultra to a monitor provides a full desktop experience that feels snappy and reliable.
The Display: A Visual Masterpiece
The 6.9-inch Dynamic AMOLED 2X display is arguably the best screen ever put on a phone. With a peak brightness that cuts through direct sunlight and an anti-reflective coating that makes the glass "disappear," watching HDR content or editing high-res photos is an immersive delight.
Verdict
If you are looking for a device that refuses to compromise, the Samsung Galaxy S25 Ultra is the clear winner. It isn't just a phone; it’s a high-end camera, a digital notebook, and a portable workstation all tucked into a sleek, titanium frame. It is, quite simply, the best productivity tool you can carry in your pocket.
The camera system on the S25 Ultra is nothing short of breathtaking. The 200MP main sensor captures an astonishing level of detail, allowing you to crop into photos without losing clarity.
Picture Quality: Colors are vibrant yet true-to-life, and the dynamic range ensures that highlights and shadows are perfectly balanced. Whether you’re shooting in harsh sunlight or a dimly lit restaurant, the "Nightography" enhancements ensure your shots are crisp and noise-free.
Zoom Versatility: The quad-telephoto system remains the best in the business. From ultra-wide landscapes to 100x Space Zoom, the transition between lenses is seamless, making it the perfect companion for travelers and content creators alike.
A Productivity Powerhouse
Samsung continues to dominate the productivity space, making the S25 Ultra a legitimate replacement for a tablet or laptop in many scenarios.
The S Pen Advantage: The integrated S Pen is more responsive than ever. It’s not just for sketching; it’s a productivity wand that makes signing documents, precision photo editing, and taking quick notes during meetings effortless.
Galaxy AI & Snapdragon 8 Elite: Powered by the latest silicon, the phone handles heavy multitasking with ease. The new AI features—like "Circle to Search" and live translation—are integrated so naturally that they save you minutes of work every hour.
Samsung DeX: For those on the move, connecting the S25 Ultra to a monitor provides a full desktop experience that feels snappy and reliable.
The Display: A Visual Masterpiece
The 6.9-inch Dynamic AMOLED 2X display is arguably the best screen ever put on a phone. With a peak brightness that cuts through direct sunlight and an anti-reflective coating that makes the glass "disappear," watching HDR content or editing high-res photos is an immersive delight.
Verdict
If you are looking for a device that refuses to compromise, the Samsung Galaxy S25 Ultra is the clear winner. It isn't just a phone; it’s a high-end camera, a digital notebook, and a portable workstation all tucked into a sleek, titanium frame. It is, quite simply, the best productivity tool you can carry in your pocket.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 24, 2026
Hey Vishu, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how amazed you have been with all of the features and capabilities available on your device, and that you are enjoying making use of the ways Galaxy AI can streamline so many processes every day. Please, reach out to us again in the future if any questions come up about your device, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
2
Unwanted features that dont turn off.
on March 15, 2026
Posted by: Damond
The camera takes ai generated/ cartoon like pictures, even when all acsessable camera features are off.
Written by a customer while visiting Samsung US
Customer Rating
2
Disapointingly painful transition from S24U
on February 10, 2025
Posted by: Rich
Expertise:Intermediate
Received 2 days ago and still have not completed the transition. Data transfer took about 30 minutes and missed many things. It seems none of the app passwords transferred so every app must be initialized with new password resets. Apps that I have not had to login to for years needed to be virtually reinstalled and configured from ground zero. Most frustrating is the samsung app. Password errors continuously. Password reset does not work and hav to be redone countless times.Login works on my PC but not on the phone. VERY frustrating!! Lastpass does not work like on the S24U meaning virtually all passwords needed to be sourced externally and entered manually. I am done buying new phones!
Features
1
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R Team, February 11, 2025
Hi there Rich, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand that the update to the software can take some adjustment time before the gestures and usage become habit. We would love to help you get logged in to your Samsung account and discover the functionality of the updated software. We have provided links to the full device manual and the Samsung Support Team to help you with both of these matters. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
2
S25 ultra
on February 11, 2025
Posted by: Superbros
[This review was collected as part of a promotion.] This phone is slow compared to my s24 ultra. The internet and wifi are both slow.
Value
2
Response from Samsung USBy R&R Team, February 12, 2025
Hi there Superbros, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how important the speed of your device is to you, and we would be happy to help you troubleshoot this experience. We have provided links below to a few troubleshooting guides for your convenience. We have also shared a link to the Samsung Support Team and warranty information for your device if this experience continues. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Love it but.
on February 12, 2025
Posted by: Coverter33
[This review was collected as part of a promotion.] I love all the new AI features and the size. I had the galaxy s24 and it was to small for me. But the galaxy s25 ultra seem just right i love how fast everything works and moves the screen looks so clear my only problem is that the S pen is no longer Bluetooth. Was a little disappointed but it's one feature I can do without I guess. I hope in the future that a stand alone will be available to purchase. Other then that amazing phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Pleasantly surprised!
on February 15, 2025
Posted by: Kevvy11
[This review was collected as part of a promotion.] I have enjoyed setting the phone up having come from the Flip 4, there are alot of differences between the two. It has taken some time to get used to the size of the phone in comparison but at the time I wanted a phone that was smaller and it worked for my needs.
My biggest takeaway so far is the battery! Before I knew around 5pm I would be running low on power but with this, I am charging it every other day! I am enjoying the larger screen and the ease of use when typing messages or emails.
AI has been helpful as I am just starting to incorporate that into my daily use but it is fast and responsive for anything I have asked.
I have noticed I don't really use the S Pen but that doesn't suprise me as not having one before I have yet to see the need, but it is nice knowing I have it as an option.
There are alot of customizable features that I find myself trying to see if they work for me, and most I have kept as they seem to work well. One of those is having the same finger on each hand to unlock the phone. I never really thought about it until I set it up and now it makes sense as you don't have to even think about how to unlock your phone.
I also enjoy the sound when listening to music, I am very suprised at how well the speakers actually sound on this phone and how loud they are.
Overall I really like the phone, it takes fantastic pictures, and just functions as you would expect for someone coming from a lesser phone.
My biggest takeaway so far is the battery! Before I knew around 5pm I would be running low on power but with this, I am charging it every other day! I am enjoying the larger screen and the ease of use when typing messages or emails.
AI has been helpful as I am just starting to incorporate that into my daily use but it is fast and responsive for anything I have asked.
I have noticed I don't really use the S Pen but that doesn't suprise me as not having one before I have yet to see the need, but it is nice knowing I have it as an option.
There are alot of customizable features that I find myself trying to see if they work for me, and most I have kept as they seem to work well. One of those is having the same finger on each hand to unlock the phone. I never really thought about it until I set it up and now it makes sense as you don't have to even think about how to unlock your phone.
I also enjoy the sound when listening to music, I am very suprised at how well the speakers actually sound on this phone and how loud they are.
Overall I really like the phone, it takes fantastic pictures, and just functions as you would expect for someone coming from a lesser phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new S25 Ultra is better than the rest! Amazing
on February 15, 2025
Posted by: AngieB
[This review was collected as part of a promotion.] The quality of this new phone is amazing with a great feel. You can feel the quality when holding. I previously had the S22 Ultra & before that I faithfully stuck with the Note phones. This phone is the best yet. The audio delete feature is a feature I have always needed & didn't know I needed! Super sleek design that is unlike any other. My profession is with social media, direct sales and marketing. Now working with my new phone, where I do 99% of my business, tasks, lives, training videos, the quality of my work has surprisingly increased. Sharp & crisp professional shows. I must multitask daily, I need to be in as many as 5 different apps at the same time. Trasnition between all of those apps is perfect, seamless! Thank you for helping my business take a step forward in a touch market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Seamless Symphony of Power and Innovation
on February 15, 2025
Posted by: Fjmarine
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra:A Seamless Symphony of Power and Innovation
The Samsung Galaxy S25 Ultra has arrived, and it's a powerhouse that pushes the boundaries of what a smartphone can do. This isn't just an incremental upgrade; it's a leap forward, seamlessly blending cutting-edge hardware with intelligent software features that enhance every aspect of the user experience.
Design and Display: The S25 Ultra inherits the sleek, premium design language of its predecessors, with a refined titanium frame and a stunning 6.9-inch Dynamic AMOLED 2X display. This screen is a visual masterpiece, boasting vibrant colors, incredible sharpness, and an adaptive refresh rate that makes everything from scrolling through your feed to playing the latest games buttery smooth.
Performance: Under the hood, the S25 Ultra packs the latest Snapdragon processor, ensuring lightning-fast performance for even the most demanding tasks. Whether you're multitasking between apps, editing photos, or diving into graphics-intensive games, this phone handles it all with ease.
Camera: The camera system on the S25 Ultra is a significant upgrade, featuring a 200MP main sensor that captures breathtaking detail and dynamic range. The improved telephoto lenses offer incredible zoom capabilities, bringing distant subjects closer without sacrificing clarity. And with enhanced AI processing, your photos will look their best, even in challenging lighting conditions.
Software and Features: The S25 Ultra introduce
The Samsung Galaxy S25 Ultra has arrived, and it's a powerhouse that pushes the boundaries of what a smartphone can do. This isn't just an incremental upgrade; it's a leap forward, seamlessly blending cutting-edge hardware with intelligent software features that enhance every aspect of the user experience.
Design and Display: The S25 Ultra inherits the sleek, premium design language of its predecessors, with a refined titanium frame and a stunning 6.9-inch Dynamic AMOLED 2X display. This screen is a visual masterpiece, boasting vibrant colors, incredible sharpness, and an adaptive refresh rate that makes everything from scrolling through your feed to playing the latest games buttery smooth.
Performance: Under the hood, the S25 Ultra packs the latest Snapdragon processor, ensuring lightning-fast performance for even the most demanding tasks. Whether you're multitasking between apps, editing photos, or diving into graphics-intensive games, this phone handles it all with ease.
Camera: The camera system on the S25 Ultra is a significant upgrade, featuring a 200MP main sensor that captures breathtaking detail and dynamic range. The improved telephoto lenses offer incredible zoom capabilities, bringing distant subjects closer without sacrificing clarity. And with enhanced AI processing, your photos will look their best, even in challenging lighting conditions.
Software and Features: The S25 Ultra introduce
Value
5
Written by a customer while visiting Samsung US