Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(21,155 Reviews)
Rating breakdown 21,155 reviews
5 Stars
18,151
4 Stars
2,304
3 Stars
411
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,121 out of
1,300)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
3
Great phone but not enough battery capacity
on September 29, 2025
Posted by: AJamil
[This review was collected as part of a promotion.] Big fan of galaxy and Galaxy AI, only thing needs really improved is battery life. That's why the three stars.
Value
3
Response from Samsung USBy R&R Team, September 30, 2025
Hi there AJamil, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear how pleased you are with the overall usage and features of your device. We have provided a few links to articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 29, 2025
Posted by: Scoonip
[This review was collected as part of a promotion.] Very fast phone Great speed picture quality is awesome live one ui 8.0 as a diabetic it works with my dexcom g7 and my omnipod 5 insulin pump
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am fan of Sumsung. Its to good for my work
on September 30, 2025
Posted by: Picklu
[This review was collected as part of a promotion.] Now i am not using any desktop computer. I use for all work in my mobile
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like the samsung Galaxy S25 ultras camera's
on October 1, 2025
Posted by: CTEProfessorX
[This review was collected as part of a promotion.] Hello, Everyone. I would like to share with you, how My Samsung galaxy S25 Ultra has saved the day for me time and time again. Like to yesterday, while teaching I had an issue pop up that needed a quick fix. The wifi firewall blocked my students from gaining access to a vital website. My phone saved the day. I was able to turn on my hotspot. The crazy part was how many students got on my hotspot and how far away it worked, With out being pluged in to a power cable. The battrie life is awsome. I didn't need to charge my phone after. I was able to use my galaxy AI during this time as well to help with my lesson. We use it to help augment information gathering on topics like construction ethics, to jobsite layouts and blueprint reading. This phone with Galaxy AI have changed the way I instruct my lessons. I use my Galaxy S25 ultra more then my laptop. It just works better and faster. So its my goto for most things. i haven't got to the best part yet the camera is insane so many options wow! I use my camera everyday to take videos and photos of projects we are working on.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 1, 2025
Posted by: Mamaforever
[This review was collected as part of a promotion.] Love that they brought back the pen! Love the battery life. All day and still have some left. That is after playing music 80% of the day.
Value
5
Response from Samsung USBy R&R Team, October 1, 2025
Hello Mamaforever, thank you for taking time out of your day to provide your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the enhanced features and battery life of your device. We have provided a link to the complete manual for your device to help you with additional features like Galaxy AI. We have also provided a link to the Samsung Support Team to offer additional assistance if you have questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy
on October 5, 2025
Posted by: Rach14
[This review was collected as part of a promotion.] I am so pleased with my S25 Ultra! The camera is amazing and "Galaxy AI" is so fun to use !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery issue
on October 8, 2025
Posted by: Lovequinn
[This review was collected as part of a promotion.] Battery issue after paying this big amount of money is not acceptable
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra is AWESOME!
on October 8, 2025
Posted by: Toptier
[This review was collected as part of a promotion.] I use my galaxy s25 ultra for work and personal use and everything about it is amazing. It has all the features I need.
Apps are easily available for download
I love everything about it. The only thing I do not like about it is the talk to text. It's not very good. It seems to take a while for it to
Know exactly what you were trying to say. It tends to put out the wrong message as far as words that sound like numbers and numbers that sound like words, I have to constantly recorrect it by typing that portion out. Other than that, it seems to be great. I've had no other issues. The Galaxy AI is very efficient. It seems to know mostly what I'm asking and looking for and gives me the correct answer of the question almost every time. I would highly recommend it to anyone who needs a dependable phone for school, work or even just for personal use!
Apps are easily available for download
I love everything about it. The only thing I do not like about it is the talk to text. It's not very good. It seems to take a while for it to
Know exactly what you were trying to say. It tends to put out the wrong message as far as words that sound like numbers and numbers that sound like words, I have to constantly recorrect it by typing that portion out. Other than that, it seems to be great. I've had no other issues. The Galaxy AI is very efficient. It seems to know mostly what I'm asking and looking for and gives me the correct answer of the question almost every time. I would highly recommend it to anyone who needs a dependable phone for school, work or even just for personal use!
Value
5
Response from Samsung USBy R&R Team, October 8, 2025
Hi there Toptier, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear you are finding this device to be so easy to use, and useful for such a range of daily tasks. We have shared a link to the Samsung Support Team to offer their expertise any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US