Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(23,612 Reviews)
Rating breakdown 23,612 reviews
5 Stars
20,254
4 Stars
2,598
3 Stars
450
2 Stars
140
1 Star
170
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
The Galaxy S25 Ultra is powered by the Snapdragon
on February 2, 2026
Posted by: Jersa
Expertise:Expert
The Galaxy S25 Ultra is powered by the Snapdragon 8 Elite for Galaxy — a custom-tuned version made in collaboration between Samsung and Qualcomm, with slightly higher clock speeds than the standard Snapdragon 8 Elite found in most other 2025 flagships. It comes paired with 12 GB of RAM in the majority of configurations (some markets still get 16 GB variants, but 12 GB is the most common globally), and features a significantly improved cooling system: the vapor chamber is ~40% larger than the one in the S24 Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 2, 2026
Hi Jersa, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so pleased with the enhanced capabilities of your device, and that the design is so amazing for your usage. Please, don't hesitate to reach out to us again if you have additional feedback or any questions come up about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: BB Lee
from fresno, ca
Expertise:Intermediate
Verified Purchase:Yes
I was really worried about getting a phone that said unlocked and it still not working for my carrier since I have Mint Mobile but it worked perfectly. It is much easier that buying at some phone store where u have gimmicks of transferring services or whatever. Came in a few days and works perfect!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 5, 2026
Hey BB Lee, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you haven't had any frustrations getting your phone set up and connected to your carrier of choice. We have provided a link to the complete manual to assist you in discovering all of the amazing features of your device, and aligning the settings to your preferences. We have also shared a link to the Samsung Support Team if you have any questions as you keep using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on February 20, 2026
Posted by: Lars
from Portland OR
Expertise:Expert
Really, can't find any cons... Maybe one: Would be great if we could finally record video while on the phone.
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 20, 2026
Hi there Lars, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how much you are loving the amazing features and enhanced functionality of your device. We hope you'll reach out to us again in the future if you have questions during your usage, or additional feedback you would like to share as we continue innovating our product line. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Tyha
from Astoria Oregon
Expertise:Expert
Verified Purchase:Yes
It is exactly what they were wanting. They loves their S20 Ultra and were nervous about the switch but it is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 9, 2026
Hello Tyha, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that this device so perfectly aligns to your needs and wants from a device every day. Please, reach out to us again any time you have questions, or wish to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Facebook
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Written by a customer while visiting Samsung US
Posted by: Kwame
from Denver, CO
Expertise:Intermediate
Verified Purchase:Yes
So far so good. It's been a great device & I love it
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on March 22, 2026
Posted by: Samsung4eva
[This review was collected as part of a promotion.] The samsung phones always been very good brand, and I've been with Samsung since the beginning, I had samsung phones sinc3 10 years ago, and the s25 series with Ai and of course the s26 are by far the best phones, ever, the response of the Ai and the phone makes a good flow for work and media recordings and editing, I'm always going to be a samsung fan
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best screen on a smartphone
on April 3, 2026
Posted by: Fekamowi1
[This review was collected as part of a promotion.] My first Samsung device and I loved. The design its thin and lightweight and best part its the screen its super higher that any smartphone that I ever had.
The integration of the galaxy IA its perfect for daily use.
The integration of the galaxy IA its perfect for daily use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my s25 ultra
on April 12, 2026
Posted by: MommaC
[This review was collected as part of a promotion.] I use my galaxy s25 ultra for everything. Playing games surching the net and i have been learning how to use the galaxy ai at first I did not like it but now I think is amazing it has alot of really nice features technology has come along ways.
Value
5
Written by a customer while visiting Samsung US