Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(20,465 Reviews)
Open Ratings Snapshot
Rating breakdown 20,465 reviews
5 Stars
17,561
4 Stars
2,222
3 Stars
395
2 Stars
127
1 Star
160
86%of customers recommend this product. 
(
1,112 out of 1,290
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Best phone I've ever had
on February 20, 2026
Posted by: Lars
from Portland OR
Expertise:Expert
Really, can't find any cons... Maybe one: Would be great if we could finally record video while on the phone.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamFebruary 20, 2026
Hi there Lars, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how much you are loving the amazing features and enhanced functionality of your device. We hope you'll reach out to us again in the future if you have questions during your usage, or additional feedback you would like to share as we continue innovating our product line. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect
on March 9, 2026
Posted by: Tyha
from Astoria Oregon
Expertise:Expert
Verified Purchase:Yes
It is exactly what they were wanting. They loves their S20 Ultra and were nervous about the switch but it is great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 9, 2026
Hello Tyha, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that this device so perfectly aligns to your needs and wants from a device every day. Please, reach out to us again any time you have questions, or wish to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features
on February 26, 2025
Posted by: LoveTechTx
[This review was collected as part of a promotion.] Super fast! Seamless action between apps. Amazing picture quality! Favorite Samsung ever!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING PHONE
on February 26, 2025
Posted by: DaGraMommaz
[This review was collected as part of a promotion.] Love this phone it's smooth. Long lasting battery. The speakers are loud enough to hear. Sound quality is fabulous & the Cameras ...Omg Incredible! Getting used to the AI effect too
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best one yet, IMO
on March 2, 2025
Posted by: HighingFly
[This review was collected as part of a promotion.] I received mine a day ahead of of the official release through preorder and it's the first time I've gotten a phone right when it dropped so I've had it for about a month now. I have to say it's probably my favorite one so far for the most part. I think it runs extremely smooth, the screen looks amazing and it seems to be built pretty solid all the way around. I really like all the new features they have added to it, that I've gotten to use at least so far. The Now Brief is pretty cool, the Gemini can do quite a bit and is super helpful and fun esp with the Gemini Live feature that you can have convos with whenever you want. The one thing that has kept me choosing the Galaxy line is the camera and this is no exception. Seems to work seamlessly as always, looks amazing and has some extra stuff that I haven't even had a chance to play with yet. I've been using the Galaxy phones since at least the S5 I'm pretty sure and haven't even thought twice about going with anything else since. All in all I'm extremely happy with it at this point and glad I chose it. I'm sure there's more features that I haven't even stumbled into but all in all I think it's a awesome phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on March 2, 2025
Posted by: retro765
[This review was collected as part of a promotion.] I upgrade to this phone from the galaxy note 20 ultra and it had been amazing. This phone lasts all day without needing to be charged and it very fast with no lag.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the phone
on March 7, 2025
Posted by: BrnibSA
[This review was collected as part of a promotion.] Used for streaming, office notes and more. Also love the quality of the photos are so clear.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S 25 Ultra is a top notch phone that delivers
on March 13, 2025
Posted by: Boggles
[This review was collected as part of a promotion.] Experience the pinnacle of mobile innovation with cutting-edge technology. A powerful device redefines what's possible, pushing boundaries and setting new standards. Unleash your creativity with tools designed to inspire and empower. Stay connected and productive wherever you go with seamless integration. Embrace the future of mobile technology.
Galaxy S25 Ultra is a powerhouse. Its blazing-fast processor handles anything you throw at it. The camera is a marvel, capturing stunning images with incredible detail and dynamic range, especially in low light. The vibrant display is a joy to behold, and the battery easily lasts a full day. Running the latest Android version, the S25 Ultra offers a smooth, intuitive experience. It's a premium device, but if you demand the best, the S25 Ultra delivers. A true flagship killerGalaxy S25 Ultra is a powerhouse. Its blazing-fast processor handles anything you throw at it. The camera is a marvel, capturing stunning images with incredible detail and dynamic range, especially in low light. The vibrant display is a joy to behold, and the battery easily lasts a full day. Running the latest Android version, the S25 Ultra offers a smooth, intuitive experience. It's a premium device, but if you demand the best, the S25 Ultra delivers. Ai is the best tool I ever used .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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