Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(23,941 Reviews)
Rating breakdown 23,941 reviews
5 Stars
20,538
4 Stars
2,633
3 Stars
453
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,315)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
S25 ultra review
on March 17, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] S25 ultra review
Pros:
Good camera
Decent photo editor
Good storage
Cons :
Limbed uses for Bixby atm
One ui 8.0 broke now brief
No default VPN
Can't leave Microsoft one drive
Pros:
Good camera
Decent photo editor
Good storage
Cons :
Limbed uses for Bixby atm
One ui 8.0 broke now brief
No default VPN
Can't leave Microsoft one drive
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Always samsung
on March 17, 2026
Posted by: Jenn34
[This review was collected as part of a promotion.] I just love my samsungs that I had over the past years. And I am always happy when it's time to upgrade.
Very happy with my samsung s25 ultra that I purchased in mid 2025.
Very happy with my samsung s25 ultra that I purchased in mid 2025.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome resolution
on March 17, 2026
Posted by: Johnnyhotplate
[This review was collected as part of a promotion.] Streaming anime is perfect. Galaxy ai finds it online for me quickly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A true workhorse
on March 18, 2026
Posted by: FeverDream1973
[This review was collected as part of a promotion.] This phone is a powerhouse and the Galaxy A.I. is amazing. I'm a heavy nultitasker and i can do it all on this phone from make music to video editing to streamomg. But the best part of the phone is the camera itself. Amazing phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra review
on March 18, 2026
Posted by: Ussoray25
[This review was collected as part of a promotion.] I use to have the s22+ and after I got my mom the s24 ultra I decided to upgrade to the s25 ultra and I love it it works so well the camera is amazing and with galaxy A.I it helps me with so many little tools I use every day it's all around a great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
excellent product
on March 18, 2026
Posted by: Pipo17
[This review was collected as part of a promotion.] Overall, the phone is great, but personally, I feel it tends to overheat when playing games. The S Pen should have Bluetooth connectivity like the previous version, and the camera protectors leave much to be desired.
But to be honest, I really like my phone. The battery lasts a long time, its AI is fantastic, and it's one of my best investments
Value
3
Response from Samsung USBy R&R Team, March 19, 2026
Hi Pipo17, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how valuable the prolonged usage of your device is to you, and wanting to feel comfortable in your hand during that usage. We have provided a link to a troubleshooting guide to help you with the temperature of your device at your convenience. We have also shared a link to an article to help you with the new S Pen features available on your device. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance and smart features
on March 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I’ve been using this Samsung device daily and it has been a great experience overall. The performance is smooth and reliable whether I’m multitasking, streaming, or using it for work and school. The display is sharp and vibrant, which makes watching videos and browsing very enjoyable.
One feature I really like is Galaxy AI. It makes everyday tasks easier, from improving productivity to enhancing usability in small but meaningful ways. The battery life is also solid and easily lasts through a full day of use.
The design feels premium and comfortable to hold, and the overall user experience is intuitive and well thought out. This device has become an essential part of my daily routine, and I would definitely recommend it to others looking for a powerful and smart device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An honest review
on March 18, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] This phone us crazy good! I use it when doing content for my social media accounts to record , use with AI and playing music,both are very clear. Love this phone
Value
5
Written by a customer while visiting Samsung US