Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(23,861 Reviews)
Rating breakdown 23,861 reviews
5 Stars
20,466
4 Stars
2,626
3 Stars
451
2 Stars
145
1 Star
173
86%of customers recommend this product.
(
1,128 out of
1,314)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Posted by: Cindy
from Maine
Verified Purchase:Yes
When I was looking at this phone, I thought that it had the ability to use the "pencil" to take pictures from afar. That is one of the biggest reasons I bought it. I guess Samsung decided to take that feature away. Kind of stinks. I should have gone with the S24.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, September 22, 2025
Hey there Cindy, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important being able to use your device in the way you are seeking is to you. We have provided a link to the complete manual available for your device to help you discover the hand gestures and voice commands you can use with the camera of your device. We have also provided a link to the Samsung Support Team to offer additional assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product was a great decision.
on September 19, 2025
Posted by: Randomname
[This review was collected as part of a promotion.] I use the galaxy Ai often I found it extremely useful it allows me to easily edit images and even short messages when I am having a hard time to create one. I use my samsung device for personal reasons and to play games i found that it does not overheat unless I am playing for a long period of time also there is no lag.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enough of everything
on September 19, 2025
Posted by: HappyBison
[This review was collected as part of a promotion.] Gemini AI is getting intuitive and makes tasks more efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is speedy and reliable
on September 19, 2025
Posted by: RYKERS
[This review was collected as part of a promotion.] This phone came with Galaxy AI, an awesome camera. Super fast and user-friendly.
Value
4
Written by a customer while visiting Samsung US
Posted by: Seth
from United States
Expertise:Intermediate
Verified Purchase:Yes
Phone is awesome and I haven't even scratched the surface of all the features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Grandma Dee
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
I love my new phone. I upgraded from an S21. The first thing I noticed is the battery life, I can go much longer before charging and it reaches a full charge quickly. I am an older adult but had no issues activating and transferring everything myself in about 20 minutes.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
First time S series in 10 years
on September 19, 2025
Posted by: Hyperleans
[This review was collected as part of a promotion.] This phone is indeed the fastest phone I have ever had. It makes all other pale in comparison and the fact that out of the box comes the one UI 7 which in my opinion is very customizable on this model. The Galaxy AI integration is really cool to play with especially the photo rendering you will want to find out what everyone looks like in 3D. Sad the S-pen has lost its Bluetooth functionality but I guess not enough folks used it to that extent to be relevant. All in all I would say a solid phone my only touchiness is the camera o can't seem to tweak it right to get awesome photos and maybe I'm bias but the photos seem a bit over processed but nevertheless as a rookie photographer-osh they still look pretty good.
Value
5
Written by a customer while visiting Samsung US
Posted by: LarryS
from Las Vegas, Nevada
Expertise:Intermediate
Verified Purchase:Yes
I like it much better than the Galaxy S23 I had before, my wife also likes hers over the 23 model year. The S23 with the rounded up screen sat even or sometimes above my protective case which I think made my getting the phone out of my pocket do strange things, since the phone was reacting to me touching it. Also my wife likes the camera better, she used it two nights ago at a graduation for our grandson and the pictures were much better and easier to zoom. She also likes how the games play on the S25 vs. the S23, plus the pen works much better for her with her long nails.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US