Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(20,767 Reviews)
Open Ratings Snapshot
Rating breakdown 20,767 reviews
5 Stars
17,818
4 Stars
2,262
3 Stars
399
2 Stars
128
1 Star
160
86%of customers recommend this product. 
(
1,113 out of 1,291
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
So smooth
on February 6, 2026
Posted by: Nightmar3
Expertise:Expert
Verified Purchase:Yes
I Love it. The specs are amazing and the camera. Let's give a moment of silence for the camera. Amen!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 10, 2026
Hey Nightmar3, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how much you are loving the specs and camera of your device We have provided a link to the manual to assist you with additional capabilities like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if you have any questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than I hoped for
on February 16, 2026
Posted by: no12u
from North Central Florida
Expertise:Intermediate
My Galaxy S25 Ultra is better than I could have hoped for. I am a heavy user of my phone, meaning I do everything on my S25 Ultra. Besides paying bills and checking the weather, I have over 970 apps that I use regularly. The S25 Ultra handles it all without a care in the world. The battery still hangs with me for over 11 hours of constant use. It's takes amazing pictures too. I took a picture a couple nights ago and captured the stars and Milky Way. Amazing camera. Unfortunately, it's been dropped a time or two. Fortunately I have a case on it and zero scratches on my beautiful display or the back. I could not rate the phone high enough. It is really impressive.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 17, 2026
Hey No12u, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how amazed you have been with the performance and usage of your new phone, and that it has exceeded your expectations. We would love to hear from you again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Favorite Phone
on February 22, 2026
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I love this phone more than any other Samsung I've owned! I love how big and clear the screen is! Also the battery life is fantastic, and I don't have to worry about low power mode being on all the time. I'm quite the doom scroller, so TikTok, YouTube, and Twitch running for hours with my battery lasting all day is amazing!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 23, 2026
Hi there Dez C, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you are loving your device for the display quality and battery life you are experiencing. We have provided links to resources to help you discover additional capabilities like Galaxy AI, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 Ultra
on March 6, 2026
Posted by: JesseM
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Love the phone but wish I had waited for the S26 Ultrs
I would recommend this to a friend!
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful phone
on March 10, 2026
Posted by: Don Dave
Verified Purchase:Yes
S25 ultra one of the best. Definitely recommend. Everyone Suppose to got one
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Integration operation
on March 11, 2026
Posted by: MikelKelly
[This review was collected as part of a promotion.] This has got to be the best Galaxy AI android I have ever bought. The intuitive integration with its operation is above and beyond the bar.
And so far there is nothing I can complain about. The camera and video makes you look like a professional
And the ability to make all kinds of adjustments is fantastic. With this phone, you can feel limitless with the ability to do anything that's possible.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good Phone
on March 12, 2026
Posted by: JayJay
[This review was collected as part of a promotion.] So far so good. Have been using Samsung devices for a long time and have not been disappointed. Get lots of compliments for the camera quality. Light and fits most places easily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The camera and AI in this device are great.
on March 12, 2026
Posted by: LuchoB
[This review was collected as part of a promotion.] The camera captures better pictures in the dark. The AI offers more advanced choices then my precious phone. The edges feel better on my hand and my fingers do not go into the screen accidentally when I hold it. It is a bit pricey.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 12, 2026
Hi there LuchoB, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so pleased with the amazing camera quality, and Galaxy AI usage on your device. We would love to hear from you again in the future if you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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