Customer reviews from ATT.com
Apple - Refurbished Excellent - 11-inch iPad A16 chip with Wi-Fi + Cellular - 128GB - Blue (Unlocked)
Average customer rating
4.5
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
66
4 Stars
6
3 Stars
1
2 Stars
3
1 Star
6
89%of customers recommend this product.
(
64 out of
72)
Customer Reviews for Apple - Refurbished Excellent - 11-inch iPad A16 chip with Wi-Fi + Cellular - 128GB - Blue (Unlocked)
Posted by: LUX16
from delray beach
Verified Purchase:Yes
The fact that ATT doesn't allow the customer to pick up the package from Fed Ex is an absolute JOKE! With that said, it was returned and I went through comcast/xfinity and they made the experience as simple as can be. ATT lost the sale and frustrated a LONG TIME customer. PATHETIC.
Response from ATT.comBy AT&T CARE - Jessica, March 12, 2026
Hi LUX16 — we’re truly sorry for the frustration this caused. We understand how disappointing it is when delivery options don’t meet your needs, especially as a long‑time customer, and we regret losing this opportunity to serve you better.
Your feedback matters to us, and we’re always working to improve the experience. If you’re open to it, we’d really appreciate the chance to earn back your trust and welcome you again in the future. If you’d like to explore options or share more feedback, our team is here to help.
Thank you for taking the time to let us know — we truly hope you’ll consider giving us another try. 💙
Your feedback matters to us, and we’re always working to improve the experience. If you’re open to it, we’d really appreciate the chance to earn back your trust and welcome you again in the future. If you’d like to explore options or share more feedback, our team is here to help.
Thank you for taking the time to let us know — we truly hope you’ll consider giving us another try. 💙
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Gainesville FL
Verified Purchase:Yes
My first iPad and I love it. Have been an iPhone user for years but the iPad makes every task so much easier to see.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Gannys10
from Columbus, Ohio
Verified Purchase:Yes
I like it but I am still learning it, I am still working on the best way to use it either connected or not to my iPhone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
Love my iPad and being able to use it on the go or for trips using my service. Makes it convenient and like the speed and functionality of the iPad.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Nurse Mary
Verified Purchase:Yes
Perfect for watching movies and reading
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Alaska Grandma
from Kenai, Alaska
Verified Purchase:Yes
For what our needs are this iPad is perfect! Great deal for us as well.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Gore USA
from Los Angeles
Verified Purchase:Yes
The A16 2025 iPad works very well: It's stable, fast, and full of helpful features. I would definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: BVeal
from Paducah, KY
Verified Purchase:Yes
Great device! I've been buying Apple for a long time and they are still outdoing themselves.
I would recommend this to a friend!
Written by a customer while visiting ATT.com