Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Customer Rating
4
Works alot better than I thought.
on July 29, 2024
Posted by: Nosmotorsports
[This review was collected as part of a promotion.] I use my flip 5 for everything including all internet browsing and social media apps. The camera does the job. I did know it was not a good as the s24. But for the over all size I can't complain. The Galaxy AI functions perfectly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Small but everything !
on July 29, 2024
Posted by: No1flip
[This review was collected as part of a promotion.] I used it for a year. It's a model that made me realize amazing changes. It's small, but there's nothing I can't do. The screen is perfect enough to feel like a flip. I can strongly recommend this phone to anyone. Samsung I love you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the bigger screen!
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I've had the flip3 for 2 years and it was the best phone I ever had. When I saw the flip5 with a bigger cover screen I knew I had to upgrade! The new software as well as the new galaxy AI for real time translations is incredible and a great step forward when it comes to traveling! And it's waterproof and dust proof. I'd say there isn't the biggest difference in quality as well as difference in the phone itself other then small upgrades here and there but, I appreciate it because it stayed familiar so it didn't feel like I had to relearn a whole new phone. Over all I throughly have enjoyed the flip series since it came out and can't wait to see how far it goes.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Small and mighty
on July 29, 2024
Posted by: Lunaluna
[This review was collected as part of a promotion.] Lover everything about this phone. Best part is customizable background and widgets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone and it's features
on July 29, 2024
Posted by: Handro
[This review was collected as part of a promotion.] To start of it has been the best phone I have ever purchased compared to my previous phone where they only change the chip it has inside and just adds an extra camera I was done buying the same phone every year and once I made the switch I did not regret it one bit the way I can use the phone with out flipping it up I can watch YouTube videos, make calls and use maps just one the front screen was awsome and people be complimenting the phone while my previous phone wouldn't get complimented cause everybody has it. I can also use the double screen where u can be texting and watching a movie on the upper half was the cherry on the top for me i don't regret switching phones at all by far the best phone I have had on my hands
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and powerful little device
on July 29, 2024
Posted by: Ana992
[This review was collected as part of a promotion.] Amazing device, but if I could rate 4.5, I would simply because I wish the battery lasted longer. I won't cry 9ver it thi7gh since I have a really crazy Screensaver on the small screen and I'm constantly using my phone.
Wouldn't really change much about it!
Wouldn't really change much about it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on July 29, 2024
Posted by: Jde123
[This review was collected as part of a promotion.] There are some many great features I don't think I have been able to use them all. The Galaxy AI is a great feature to have. I use the phone for listening to music, streaming shows, homework for my college classes and so much more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone but easy to break.
on July 29, 2024
Posted by: Foldedflop
[This review was collected as part of a promotion.] I like the features that came with the phone but it Definitly has some flaws. I dropped my phone on the corner and it broke the hinge. I fiery l fortunately was able to get it replaced. My wife has the same issue and it was almost 500 to get repaired. The pre-installed screen saber was a joke. I had to take it off just to use the phone. Now I have a crease going across the middle of the screen where the phone folds. I have been very satisfied with this brand but this model was a miss.
Value
3
Response from Samsung USBy Social Commerce, July 31, 2024
Aloha,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your honesty as we strive to provide the best products on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unexpected situations that we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries from the car, to accidentally losing our phone while running errands, or when someone decides that your Flip5 looks better than their own phone so they steal yours. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Our partners at UbreakIfix are also available to assist you with your repair needs if you would prefer to make an appointment with them. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. If you would like to share additional feedback with us or if you would like any further assistance after reviewing the resources that have been provided, let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your honesty as we strive to provide the best products on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unexpected situations that we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries from the car, to accidentally losing our phone while running errands, or when someone decides that your Flip5 looks better than their own phone so they steal yours. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Our partners at UbreakIfix are also available to assist you with your repair needs if you would prefer to make an appointment with them. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. If you would like to share additional feedback with us or if you would like any further assistance after reviewing the resources that have been provided, let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US