Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Customer Rating
5
It just keeps getting better and better
on July 29, 2024
Posted by: PhoneGeek13
[This review was collected as part of a promotion.] I have been a samsung galaxy z flip user since the first one. And each year it just keeps getting better and better. The Z-Flip 5 is a pocket friendly powerhouse. With features like interpreter and live translate, the sky is the limits on what I can do now. These features make international traveling a communication, a breeze. And with circle to search, it makes my late night binges on trying to find information on stuff so much more enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the flip period
on July 29, 2024
Posted by: T5flip
[This review was collected as part of a promotion.] Haven't used the AI yet but it looks cool I like when I'm at work I can use my front screen to do almost everything I want. I can flip my phone up if I'm on meets doing work stuff also Microsoft excel works beautiful on this phone 📸 are clearer than the 3 and the 4 I had them the processer is way faster it could use a Lil more battery life bir other than that it's the best flip I've had so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone but have a downside
on July 29, 2024
Posted by: McCauley1
[This review was collected as part of a promotion.] The z flip hasn't do with high humidity ,heat and opening it will made the screen to come apart . It's nice to be able answer without having to open it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Convenience
on July 29, 2024
Posted by: NellHana
[This review was collected as part of a promotion.] I love this phone on how convenient it is with a dual screen and easy carry for less bulky storage. With its new Ai feature I love using it when correcting photos and sending professional messages. This device is pretty awesome have at hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is very practical
on July 29, 2024
Posted by: Jessica
[This review was collected as part of a promotion.] The size is amazing .. it fits in my pocket no matter what pants I have on .. the resolution of the screen is pristine.. vert vivid colors .. it has some amazing features that make my life easier ... love the phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Z Flip 5 Experience: it's pretty cool!
on July 29, 2024
Posted by: Soobi1
[This review was collected as part of a promotion.] I've had this device for over 6 months now and I'm glad to say I've had no issues with it so far. At first I had thought that the constant bending of the phone would damage the screen, but to my surprise it looks almost as good as new! The aesthetics of the device have people constantly complimenting and asking questions, often times they tell me they might switch over to the Z Flip 5 as well! Overall the gaming experience is smooth as long as the settings are fixed to be compatible with the phone. The camera looks good and being able to bend the phone to get a certain angle is absolutely *chefs kiss*. The Galaxy AI is an incredibly helpful tool when I'm trying to find stuff I'm curious about, it's definitely game changing. To sum it up, I'd say the phone is awesome and unique. I'm glad I decided to get this device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Big impact, small size.
on July 29, 2024
Posted by: Jjjjjjj
[This review was collected as part of a promotion.] The Samsung Z Flip 5 emerges as a formidable contender in the smartphone market, boasting a robust and distinctive design that sets it apart. Its user interface exudes professionalism and sophistication, consistently garnering positive remarks from onlookers. The phone's versatility is enhanced by its innovative flip mechanism and the integration of Galaxy AI, which introduces novel interactions, particularly with the front screen. However, there is room for improvement. Beyond 1X Zoom, the camera's image quality deteriorates, exhibiting noticeable graininess and chromatic aberration that challenge post-processing efforts. Additionally, the phone's size can be cumbersome, with limited grip options that avoid smudging and discomfort from its angular edges. While the split-screen functionality is commendable, the lack of compatible applications for its unique resolution limits its utility. Despite these drawbacks, the potential for future enhancements, especially with Galaxy AI, is immense and eagerly anticipated.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great processing, screen is cool until it fails
on July 29, 2024
Posted by: AKinWCO
[This review was collected as part of a promotion.] Galaxy AI - I have had my z-flip 5 for a year now. It folds into this cool little square that I can comfortably have in any pocket. I don't use the viewing screen to its full potential. Well, that is until my screen failed along the fold, making the entire screen unusable, which is why I am giving the phone a 3. Then I figured out the viewing screen really fast because it still made the phone usable.
I also think that the camera was much better in the Note that I previously had. Overall, I am mostly satisfied, and as a long-time Samsung costumer, I will probably give it a try again in the future.
Value
3
Response from Samsung USBy Social Commerce, August 1, 2024
Greetings AKinWCO,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your directness as we strive to provide the very best products on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. This service would extend your peace of mind in regard to those unexpected events that happen in life like breaking your screen, spilling liquids on your device, accidentally leaving it behind at the coffee shop, and even someone stealing it. Samsung has over 700 authorized repair locations available nationwide to you for easy access. Our partners at UbreakIfix are also available to assist you with your repair needs, if you would like to make an appointment to have your device serviced. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5, always performs at its best. That includes keeping its exterior, internal storage, and memory in good condition. Please take a moment to review, "Care for your Samsung foldable phone" for some informative tips on how you can keep your device in pristine condition. If you would like any further assistance or if you have any questions for us after reviewing the resources that have been shared, please feel free to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your directness as we strive to provide the very best products on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. This service would extend your peace of mind in regard to those unexpected events that happen in life like breaking your screen, spilling liquids on your device, accidentally leaving it behind at the coffee shop, and even someone stealing it. Samsung has over 700 authorized repair locations available nationwide to you for easy access. Our partners at UbreakIfix are also available to assist you with your repair needs, if you would like to make an appointment to have your device serviced. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5, always performs at its best. That includes keeping its exterior, internal storage, and memory in good condition. Please take a moment to review, "Care for your Samsung foldable phone" for some informative tips on how you can keep your device in pristine condition. If you would like any further assistance or if you have any questions for us after reviewing the resources that have been shared, please feel free to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US