Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Customer Rating
5
Great little phone
on November 13, 2023
Posted by: Insanex1
[This review was collected as part of a promotion.] Great phone, I love how fast it is and compact. Battery life could be improved but it usually lasts the whole day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the must big upgrade
on November 13, 2023
Posted by: SamsungPennyLover
[This review was collected as part of a promotion.] I love everything about this phone it has the accessibility, convenience easy to navigate, I love everything about this phone, and the best tech I have ever held on my hand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING PHONE
on November 13, 2023
Posted by: Love2laugh
[This review was collected as part of a promotion.] I am beyond pleased with my Samsung Flip! The phone is very user friendly, amazing quality, sleek, and don't get me started on the available storage space, the best! I will continue to use Samsung moving forward, the phone is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Compact and powerful
on November 13, 2023
Posted by: ShaftyK
[This review was collected as part of a promotion.] It does everything I need it to and more. The only gripe I have is the battery life will leave you looking for a charger half way through the day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's SO cute
on November 13, 2023
Posted by: FlipGirl
[This review was collected as part of a promotion.] i can't go back! sold on the form factor alone. The only draw back is battery, but I've seen a big improvement over the zflip 4. It's the cutest phone for.women, fits in small back pockets, you can get cases that basically make it like a purse, it's easy to store in an existing purse, you can hold it with your keys on your ring finger with the ring cases if you don't have pockets or a bag. I don't think I'd ever be able to go back to a none folding phone after this. Oh, and the selfie functionality on the front cover is perfect for nights out and a fun conversation starter. Makes amazing selfish and group selfish. Never had an issue
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really loved this phone.the camera,video and all
on November 13, 2023
Posted by: Lovesen
[This review was collected as part of a promotion.] I really love this phone.the camera and video quality is unbelievable 😍 👏 thanks ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing robust phone
on November 13, 2023
Posted by: Adizzle
[This review was collected as part of a promotion.] I was hesitant on getting a phone as unique as the flip 5, but the moment I played around with it, I knew I will enjoy it for years to come
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This device contains better software than hardware
on November 13, 2023
Posted by: eddy2cool
[This review was collected as part of a promotion.] I think the the features available on this phone are really great and run at a high speed as well. The only thing bringing this rating down to a three is the hardware. The hinge on this phone is great but could be improved. The way the top screen dangles and feels a bit loose makes this device feel cheaply made. Also the wat dust can easily get into the hinge. It took only 2 weeks for me to start hearing the dust each time i fold and unfold my phone. I feel like overall this phone makes for a great device but could be immensely improved.
Value
3
Response from Samsung USBy Social Commerce, November 24, 2023
Hi there Eddy2cool, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We completely understand how important your device is to you on a daily basis and wanting to feel that you've made a good investment. We always recommend a protective case, and we do have ones available that will also protect the hinge. You can also explore Customer Care+ plans to help if anything does occur with your device. We also offer a one year warranty for any manufacturing defect that may occur with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US