Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Customer Rating
5
Big screen that's pocket size
on November 27, 2023
Posted by: Samsung4me
[This review was collected as part of a promotion.] Another solid Samsung phone. My biggest worry was the crease in the screen and you really don't notice it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The level of convenience based off the size is ama
on November 27, 2023
Posted by: LovingMyFlip
[This review was collected as part of a promotion.] Originally I was slightly concerned
of the doorability of the device. I have 2 small children at home, this phone has been dropped and throw more times than I would like to admit and i've had no issues. On top of that the size is super convenient.
of the doorability of the device. I have 2 small children at home, this phone has been dropped and throw more times than I would like to admit and i've had no issues. On top of that the size is super convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good except battery performance
on November 26, 2023
Posted by: CY_Max
from Orlando, FL
Expertise:Expert
What I appreciate about this product is the external display, which allows for quick views on a larger screen compared to the Flip 4. However, I find its size to be relatively small for watching videos or checking full messages, leading me to frequently flip the phone for a larger screen experience.
Unfortunately, my primary concern lies with the battery. I am highly dissatisfied with its performance in terms of longevity. In normal usage, it barely lasts two-thirds of my day. Having used various models such as the Note series, Galaxy S series, A, Fold, this Flip 5 stands out as the weakest concerning battery life. Unlike my previous phones, I now find myself needing to carry a portable battery or charger due to this device's inadequate battery performance.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, December 5, 2023
Hi there CY_Max, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We are happy to hear you are enjoying the features of the enlarged display. With regards to the battery, this device does have an adaptive battery. Allowing this device to drain will speed the process of making the adjustments to the consumption and giving you the all day battery life you crave. If this isn't the case for you, we have provided a link to the Samsung Support Team and warranty information to help work towards a resolution. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The front screen is a HUGE upgrade
on November 26, 2023
Posted by: Chillbill617
[This review was collected as part of a promotion.] I've been using the flip products since they first landed. I can honestly say every single iteration of this phone is the perfect improvement needed. I'm there are always a few QOL updates and this model definitely delivers. Great phone 9.5 /10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never open your phone again!
on November 26, 2023
Posted by: Glad4ZFlip5
[This review was collected as part of a promotion.] I upgraded from the original Z Flip 5g to the latest Z Flip 5. The cover screen!!! Add any app, take timed pictures (almost close the phone then stand it up), customize it, etc. You wouldnt ever have to open the phone if that's what you want. The fact that its folded when i use Maps but can view it if needed addressed that wish when using my old phone. The camera is a huge upgrade from the original Z Flip - pictures are crystal clear even without tweaking. I was surprised how good the night video quality was, too. Like my original Z Flip I don't expect any problems with the hinge, but again, if you were worried about its lifespan the cover screen makes it so you don't have to open the phone as often, or ever. I didn't do any customizing on my old phone but am loving all the customizing options as well. If it's possible to be in love with a phone then I am in love with the Z Flip 5!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cute, practical, pocketable phone
on November 26, 2023
Posted by: Bunnigrl
[This review was collected as part of a promotion.] I'm in love with this phone. I've previously owned the Flip 4, and this is a definitely a step up. As a woman, having small pockets is inconvenient, but I somehow fit this phone in all the pants I own.
The bigger cover screen is convenient for my job when I can't respond to messages, but have time to peek at notifications. I love that I can check the weather, message through any app, & even set my alarms from the cover screen. It keeps me from unnecessarily scrolling through social media when I shouldn’t be! I'm never worried about cracking it because you CAN get a screen protector, but it's pretty solid anyway. It's not delicate like the inside screen.
The crease is never noticeable unless I purposely angle it. And unlike the flip 4, the crease isn't more noticeable the more I fold it. It doesn't feel annoying under my finger either. The flip 4 built-in screen protector gave me issues peeling pretty quickly, whereas the flip 5 hasn't given me any problems.
My boyfriend is making the switch from iphone to samsung just because he loves my phone. His favorite feature being that he can hold the phone as a camcorder when recording videos, which is helpful since we go to many concerts. Sure, the camera quality doesn't blow you away, but it's still great! When taking pictures of people, you can also enable a feature where the person you're photographing can see themselves through the cover screen, which I love showing off.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful phone
on November 26, 2023
Posted by: PapMose
[This review was collected as part of a promotion.] If you must have a phone, you certainly must have a samsung. The Z flip5 is wonderful and fits in any pocket or space.. A Durable thing of beauty.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Robust phone with good features.
on November 26, 2023
Posted by: Geet31Jan
[This review was collected as part of a promotion.] I use my Samsung phone for work. I travel a lot and love taking pictures and video. It's good camera quality helps me enjoy that. It's battery works fine but could be improved little bit.
Value
4
Written by a customer while visiting Samsung US