Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Customer Rating
2
Broke at 1 ft above carpet
on December 12, 2023
Posted by: Flash72
[This review was collected as part of a promotion.] Only had it a couple days when it broke 1 ft above carpet floor. It wasn't even a hard drop. It landed on the corner of the phone and it quit working. Very weak phone but picture was beautiful and it was fast streaming and gaming.
Value
2
Response from Samsung USBy Social Commerce, December 26, 2023
Hi there Flash72, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how frustrating it can be to have a device that you can't use fully. We would be more than happy to help you with a repair for your device if you would like. We have provided a link to the Samsung Support Team for your convenience in finding the best repair option for your device. We also always recommend a protective case for all devices that cover the hinge if you have a foldable device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!!
on December 12, 2023
Posted by: LizEv84
[This review was collected as part of a promotion.] I would def recommend a z flip 5 to anyone. It's compact and fits perfectly in a pocket or purse. I use mine for just about everything. From music, an alarm clock, work, keeping in touch with family, etc. It's definitely one of my favorite phones I've had from Samsung.
With the z flip 5 you can basically do EVERYTHING on the front screen too. Especially once you download the goodlock widget from Samsung.
So if you're looking for a great phone. The Z flip 5 is it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from the ZFlip 4!
on December 12, 2023
Posted by: ChrissyZ
[This review was collected as part of a promotion.] I love this phone! It runs very smoothly and it has a sharp and sophisticated feel to it! It's as easy as flip or no flip. Someone's calling? No need to open the phone with the new 3.4 inch cover screen! Got a text message? Reply back with the help of the handy cover screen. This phone is really a must have for anyone who's looking for a sleek and convenient phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nostalgic and Fun
on December 12, 2023
Posted by: Paramama89
[This review was collected as part of a promotion.] Switiching from an iphone to an android was gping to be difficult and I was well aware. To be honest, I don't think I would have switched if it weren't for the nagging curiosity I had for a folding touchscreen phone.
After having the phone for about nearly two months here are my pros and cons:
Pros:
-truly pocket size
-fun to play around with
-customizable front cover screen
-customizable features in general
-director's view in camera mode
-screen display is beautiful even on small front cover screen
-truly pocket size
-fun to play around with
-customizable front cover screen
-customizable features in general
-director's view in camera mode
-screen display is beautiful even on small front cover screen
Cons:
-constantly a dirt trap
-hard to preform quick actions
-lags at times
-feels fragile
-camera quality is ehh
-constantly a dirt trap
-hard to preform quick actions
-lags at times
-feels fragile
-camera quality is ehh
If you're looking to switch from an iphone for the nostalgic feeling of a flip phone and more options to customize, it's totally worth it.
If you have a samsung such as the 23 ultra, it would be an incredibly big downgrade.
I personally enjoy it enough to live with the cons for now, but at this point in time, I believe I will likely run right back to an iphone after the 18 months is over.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the small phone
on December 12, 2023
Posted by: LuuvkyChan
[This review was collected as part of a promotion.] I really love the small size when it's folded. It fits in my pockets perfectly if any (for women's clothing pockets are either nonexistent or just very small). I love the camera how it keeps focus on an object and while the camera moves it still focuses on it just how our eyes work when moving around looking at things. I really like how i can fold the phone and set it on my car and I can see the GPS wothout having to get any extra items to hold the phone when I can just sit it down and works perfectly fine. Love the customization you get to have to make the phone feel more personal. Overall it's super cute and very nice to have. I'm sure there are some things here and there I don't know about it yet but so far based on what I know I really love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great yet buggy phone.
on December 12, 2023
Posted by: JoKeR9025
[This review was collected as part of a promotion.] I purchased the phone due to its compact size that fits well in my pocket and my motorcycle pocket.
Would love to see more native software support for the outside screen.
Give us a dock with the ability for DEX would be nice also.
Value
3
Response from Samsung USBy Social Commerce, December 26, 2023
Hi JoKeR9025, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We love hearing how happy you are with the compact nature and functionality of your device. We have provided a link to your full device manual to help with all the features of your front display. We also recommend taking a look at our YouTube channel that highlights so many of the features of this flex screen. Lastly, we have provided a link to the Samsung Support Team if you have questions or would like assistance with your device. Thank you for being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome!
on December 12, 2023
Posted by: Chubbiedubbie
[This review was collected as part of a promotion.] I love all the refined flip features and the dual camera setup and quality!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fun new flip phone
on December 12, 2023
Posted by: Synchorswim
[This review was collected as part of a promotion.] I truly Enjoy the Samsung z flip5 phone. It is one of those things that you just don't realize how small it is until you get it in your hand having a nice case really helps. I like the camera on it. The feature with all of the like half screens are interesting. Haven't really played with all of it yet- learning by the day.
I would have given full stars- but the battery runs low on me daily.
I would have given full stars- but the battery runs low on me daily.
Value
4
Written by a customer while visiting Samsung US