Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Average customer rating
4.7 out of 5
4.7
(4,243 Reviews)
Open Ratings Snapshot
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
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Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Customer Rating
5 out of 5
5
Compact and easy to carry
on February 17, 2025
Posted by: Tigger12
[This review was collected as part of a promotion.] Excellent quality and compact fits in small purses
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the compact design!!
on February 16, 2025
Posted by: Sswren
[This review was collected as part of a promotion.] Great phone was kinda skeptical at first but it's turned out to be 1 of my favorite phones yet!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I had my doubts, but I have no regrets.
on February 16, 2025
Posted by: Ningak4
[This review was collected as part of a promotion.] Well after almost a year with the .flip 5 , he has convinced me to continue With this series , and hoping that you can continue with the flip 7 and see what new functions and apps give us to be able to use their flip functions , I hope your new team is just as good or much better than the flip 5 , to continue enjoying their apps .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love all the features
on February 15, 2025
Posted by: Frogger0311
[This review was collected as part of a promotion.] Very seamless from one app to another I love the screen
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
nice flip phone with well made. one of a kind.
on February 15, 2025
Posted by: Mal204
[This review was collected as part of a promotion.] i only use for daily phone usage without any kind of smart functions.
if there is a version without graphics, just a text, makes me more eaisier - without distractions and something like that.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Flip 5 is almost perfect
on February 14, 2025
Posted by: Itamix
[This review was collected as part of a promotion.] The Z flip 5 is almost perfect, the new coverscreen is great and with good lock you can do almost anything on it. The durability of this phone compared to other flips is fantastic and greatly improved especially the hinge. Only thing holding this phone back from being perfect is the same old camera setup from the flip 4 and the lack of a vapor chamber causes it to heat up fast. Other than that this phone is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone for scrub pockets
on February 14, 2025
Posted by: BriQueen
[This review was collected as part of a promotion.] I am a forever Zflip user. I will buy this phone time and time again. I love how compact it is, especially for someone who wears scrubs 7 days a week, it NEVER falls out of my pocket when I bend over anymore, and fits in any pocket. Between the cool flipping function that catches everyone's eyes, the audio eraser feature and compact size, I deem it the perfect phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's just ok
on February 14, 2025
Posted by: Jackson731
[This review was collected as part of a promotion.] I have had to do an exchange three times because of the screen going black
Value
3 out of 5
3
Response from Samsung USBy R&RFebruary 21, 2025
Hi Jackson731,
Thank you for sharing your experience with the Galaxy Z Flip5. This device was designed to bring innovation and flexibility to your daily routine, and we appreciate your feedback on its performance. The durability of our foldable devices are top-tier, and it seems you have also benefited from our Galaxy Z Assurance program and other warranties. We want all our customers to know that they are not only receiving a quality device but also have the support of our brand, ensuring reliability and timely service. We appreciate your feedback and your continued loyalty to the Samsung ecosystem!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
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