Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Customer Rating
4
Good phone with a defect
on February 5, 2024
Posted by: Dremoola
[This review was collected as part of a promotion.] It's a good phone but the inner screen can get messed up if you drop something on the screen from not even that far up
Value
4
Response from Samsung USBy R&R Team, December 31, 2024
Thank you for sharing your review! We're glad to hear you're enjoying the Galaxy Z Flip5. We understand that concerns about the durability of the inner screen are important. To help alleviate this, we want to share that Samsung's Z assurance offers a one-time discounted repair for the interior folding screen for devices purchased in the U.S. from authorized distributors before July 31, 2024. Just make sure to register your device with a Samsung account to qualify. This offer is specifically for the original purchaser and covers only the interior folding screen, so please keep that in mind. You can easily access this service through Samsung’s support page by selecting ‘Start a Repair’ and following the instructions for either walk-in or mail-in service. If there are any additional damages, those will be assessed separately, and there may be additional costs if the device is out of warranty. Thank you for being a valued Samsung customer, and we hope you continue to enjoy your Galaxy Z Flip5! For further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
z flip 5 phone
on February 5, 2024
Posted by: kegman
[This review was collected as part of a promotion.] Great phone, small form factor and very good battery. Takes great pictures and I'm extremely happy with phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A new Fold for a new Gen
on February 5, 2024
Posted by: Flippingoutovermyflip5
[This review was collected as part of a promotion.] I use my Galaxy phone for everything. Whether for talking to my Daughter video calling my husband and family on Google Meets, or taking and sending pictures. My Samsung Flip sits comfortably in my pocket, my bag, and most importantly in my hand. I love the veiwing window on the front of my phone. It allows me to complete some of my most important functions with out having to completely open my phone and get into the while process of logging in and becoming drowned in apps. I love all the upgrades Samsung has done to my phone so far and loom forward the the upgrades coming out this year. I may be a Flip girl, but my Husband can't wait to upgrade from his heavily used S21FE, to the new flag ship 24 Ultra. It will be a true test of how function and comfort he has over my design. We have been a Samsung family for years, and can't wait to see what happens around d the corner.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very compact.
on February 5, 2024
Posted by: Undecideed
[This review was collected as part of a promotion.] I love how the phone flips into a smaller device, making it easy to call and play music. Also, the way it sits half folded on a desk or table, making it easy to scroll through messages and and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my z flip!
on February 5, 2024
Posted by: LoveMyZFlip
[This review was collected as part of a promotion.] I use this device fir everything for Scheduling appointments to gaming to banking..absolutely love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my fold
on February 5, 2024
Posted by: Brifone
[This review was collected as part of a promotion.] Love the fold it fits great in my pocket and is very convenient. I like hanging up my calls by folding the phone makes me feel like a boss.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The front screen is amazing to utilize.
on February 5, 2024
Posted by: Soxx2005
[This review was collected as part of a promotion.] I use it for calling/texting/taking pictures everyday. It is really great to be able to answer the phone/text when it is closed. Just having to tap the screen to see the time or calendar makes life simple.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Innovation at its finest!
on February 5, 2024
Posted by: Iknowthedrill
[This review was collected as part of a promotion.] Nobody does it like Samsung. This is one of the coolest phones out in the market right now. Mixing the high quality Samsung screen with the small form factor makes this the perfect phone to carry around in your pocket. Not only that, performance-wise, this phone is a beast! It can easily handle anything I throw at it. Very happy with this device, and you will be too!
Value
5
Written by a customer while visiting Samsung US