Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Average customer rating
4.7 out of 5
4.7
(4,243 Reviews)
Open Ratings Snapshot
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Customer Rating
4 out of 5
4
Solid working mans phone
on February 5, 2024
Posted by: FlipOverFlip
[This review was collected as part of a promotion.] I started my journey into the Galaxy Universe with the S10+. It was a solid phone but then I noticed a deal for a new Zflip3 and decided to take the leap into something new and haven't looked back. Each flip from their has been great for me. I trade it in every year for the next generation. I'm on the 5 now and again, it's going great. I was a little worried about outer screen being damaged but figured, what the hell, no worse than the regular phones screens. I bought a hard plastic shell for it and a screen protector and I was good to go. Great for my gig work as delivery driver. I just put in mount and go, then when I need to grab something, it gets folded up and placed in my pocket. I must have folded this thing a million times by now and still no issues. I look forward to a long happy relationship with Samsung and their flip series, for years to come.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Love and Hate Relationship with My Flip 5
on February 5, 2024
Posted by: HopeFuelsDreams
[This review was collected as part of a promotion.] I've been looking forward since my birthday in September to receive the new flip 5. Ever since I open the box and activate it, I have had nothing but problems after problems. Still with my passion love for My Flip 5, from September to December, I have completed multiple factory reset, trips to the phone company, calls to my phone provider, and Multiple Different Tech Support Avenues; and still I am having some problems with my phone. Not to mention, after the new upgrade to Android 14 which cause My Android Auto and Smart Things Find to completely mess up (but, apparently I wasn't the only one). But honestly as much problems as I'm having with my phone, I do truly still love it and I'm still determine on fixing it. I'm very happy with the quality of the pictures and all the functions that the phone does have and the possibilities that it could do, and that is the reason why I'm so determined because I'm looking forward to get in the most and the full potential that the phone has to offer. It is a very great phone.
Value
3 out of 5
3
Response from Samsung USBy Social CommerceFebruary 6, 2024
Hi there HopeFuelsDreams, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We love hearing about all of your enthusiasm for this device. We would be more than happy to assist you with these features of your device that are not operating as intended. We have provided links to articles regarding Android Auto. We have also included a link to the Samsung Support Team to work with you directly on any other matter that is causing frustration. Thank you for being a Samsung customer. -Elizabeth
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it !! No real complaints
on February 5, 2024
Posted by: StewPiddich
[This review was collected as part of a promotion.] I use it around the clock !!! My phones my alarm clock , then I check weather.......get to work and stream podcasts or music while I work . It even helps me be better at work with calculations and Google to trouble shoot machines ..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Compact and Easy to Get Along With!
on February 5, 2024
Posted by: Audrey
[This review was collected as part of a promotion.] I use my flip phone for everyday communication; personal apps and work-related apps.
I switched from iPhone back to Android because of this phone. I find the Flip easier to use, and I have much more control over apps that I use and how I use them.
Also, this phone is much better to carry around in my purse luggage and laptop bag.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So nice a phone!
on February 5, 2024
Posted by: Kitchensinkdiva
[This review was collected as part of a promotion.] I love this little phone. I really didn't want to give up my note 9 and it took some getting used to a smaller design but now I wonder how I did without it. It folds and tucks right into a pocket or purse and you dont have to open it to get your messages.
Samsung has the best products!
Thank you!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is reliable
on February 5, 2024
Posted by: Tutay820
[This review was collected as part of a promotion.] Love this phone. I feel different whenever I use it, especially after using it and I just flip the other half and No one will be able to see what's going on with my cellphone. Easy to use and not to big to handle. This phone is Perfect for me. One happy user here 💓
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing product
on February 5, 2024
Posted by: E5BOMBER
[This review was collected as part of a promotion.] The Galaxy Z Flip5 is an amazing phone that simply can get the job done. Additionally, it is extremely stylish. There are numerous things I love about this phone but one significant thing I love about this phone is its ability to flip! One of the reasons why I bought this phone is because of its amazing ability to flip which when I do, it divides into two amazing screens. I love this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What a flip phone should be.
on February 5, 2024
Posted by: Steves
[This review was collected as part of a promotion.] Upgraded from the Flip 3 and find the bigger outer screen to be far more usable. The only negative is the battery life does not even come close to what is listed, even with screen settings turned down to minimum.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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