Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Average customer rating
4.7 out of 5
4.7
(4,234 Reviews)
Open Ratings Snapshot
Rating breakdown 4,234 reviews
5 Stars
3,177
4 Stars
801
3 Stars
174
2 Stars
41
1 Star
41
69%of customers recommend this product. 
(
18 out of 26
)
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Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Customer Rating
4 out of 5
4
Best flip phone I've had
on May 13, 2024
Posted by: Curvypotato
[This review was collected as part of a promotion.] I'd say hands down the life I get out of my flip was extraordinary plus when the screen finally gave out from the flipping. Phone insurance cheap and quick to. No problems running apps. Also really great to put in your shorts. My business phone is always falling out of my shorts when sitting down or running. Getting in and out of the car too. I swear this has been the cheapest high functioning flip phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on May 13, 2024
Posted by: Yerifer
[This review was collected as part of a promotion.] Is a amazing phone really good, and not fragile , I recommend it for you and your family
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but the bottom half turns black
on May 13, 2024
Posted by: SCRNHospice
[This review was collected as part of a promotion.] I love this phone. However I haven't had it a year yet and the bottom half flashes black. Apparently this is a known issue on previous models.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
No headphone jack
on May 12, 2024
Posted by: Sunshine
[This review was collected as part of a promotion.] Sound quivers making things difficult hear correctly to personalization.
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, May 13, 2024
Hello Sunshine, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We would love nothing more than to help you troubleshoot any aspect of your device that is not operating as intended or expected. While this device does not have a headphone jack, you can use a USB-C to headphone jack adapter with your charging port to use your favorite wired headphones. You can also use Bluetooth headphones with your device. We have also provided a link to the Samsung Support Team to help you troubleshoot the quivers you mention experiencing with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Feeling like went back in time
on May 11, 2024
Posted by: CrazyB
[This review was collected as part of a promotion.] I like the phone still learning all it's Features I pay bills kept track of family and business I do ever thing one my phone only thing wish I could see more items on front screan when phone was closed
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Small, Compact and good performance!
on May 11, 2024
Posted by: Mo1980
[This review was collected as part of a promotion.] I like the fact that it take Mae back to the small compact era where small phone in your pocket rather than big and bulky , the performance are good and screen is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Compact powerful
on May 11, 2024
Posted by: Sasha87
[This review was collected as part of a promotion.] Great phone!!! I like the size, and all the new features that come with 6.1 updates!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but not great
on May 11, 2024
Posted by: EricJua
[This review was collected as part of a promotion.] This phone is very convenient in that it folds so you can put it in many places that you can't a regular 6.8 inch phone. Its outside display is great but not exactly what I wanted. I wanted something similar to the Motorola flip. The screen is okay and vibrant. But not comparable to the non-foldables. The cameras are nowhere near as good as on my s22 ultra. But all in all it's a good phone. I want the cameras to be better
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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