Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Average customer rating
4.7
(4,234 Reviews)
Rating breakdown 4,234 reviews
5 Stars
3,177
4 Stars
801
3 Stars
174
2 Stars
41
1 Star
41
69%of customers recommend this product.
(
18 out of
26)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Green
Customer Rating
5
Z flip 5 review
on July 29, 2024
Posted by: Jkhardy1
[This review was collected as part of a promotion.] Phone has been great it was a upgrade from the z flip 3. Only issue I have with it is the screen protector and could use a better camera. You CAN NOT keep it clean and it has rainbow lines from finger prints in spots. Other than that it is a fast and tough little phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have the best versatile features
on July 29, 2024
Posted by: Kennflip5
[This review was collected as part of a promotion.] Here is the galaxy Ai ; built your own ideas increase productivity unlock a new gaming world ,enjoy this powerful folding machine
#Life matters with Galaxy AI.
#galaxy flip make my life easier
#Life matters with Galaxy AI.
#galaxy flip make my life easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for me
on July 29, 2024
Posted by: Mutotay1
[This review was collected as part of a promotion.] I use this for for many applications, both for work and business. I like the ease of its use and the fact it is compact.
Front screen is great for quick info and the opened screen enables me to use all the applications.
I also like that I can fold it during conference calls and be hands free. For pictures as well.
Again, it fits my lifestyle and my needs. I wish the battery did last longer but overall I am very pleased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in ages!
on July 29, 2024
Posted by: PipBoyScout
[This review was collected as part of a promotion.] First of all, this phone is the best for customization and productivity! I've had a lot of phones in the past but this one is loaded with way more features and fun than any device I've ever owned.
The new GalaxyAI implementation is definitely a learning curve but I love how it makes the device more essential with unique quick search queries & Interpretation mode is definitely a life saver for when I forget words in Spanish since I'm bilingual. Helps me communicate with the world way better and I'm learning in the process.
I love being able to see every thing that affects my device whether that's apps, media, or documents. Plus I'm a sucker for the infinite UI capabilities!
I'm able to load so much information on my phone that sometimes it seems overwhelming but when you do some speong cleaning it's like a whole new device all over again.
I recommend the GalaxyZFlip 5 and so excited about the upcoming UI updates.
The new GalaxyAI implementation is definitely a learning curve but I love how it makes the device more essential with unique quick search queries & Interpretation mode is definitely a life saver for when I forget words in Spanish since I'm bilingual. Helps me communicate with the world way better and I'm learning in the process.
I love being able to see every thing that affects my device whether that's apps, media, or documents. Plus I'm a sucker for the infinite UI capabilities!
I'm able to load so much information on my phone that sometimes it seems overwhelming but when you do some speong cleaning it's like a whole new device all over again.
I recommend the GalaxyZFlip 5 and so excited about the upcoming UI updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent performance
on July 29, 2024
Posted by: Danny1918
[This review was collected as part of a promotion.] I love and appreciate how my phone can perform a number of things plus picture in picture.
I also love the galaxy ai when getting results on a number of different products and topics for other things as well.
This is overall the best product I've ever bought and used.
I also love the galaxy ai when getting results on a number of different products and topics for other things as well.
This is overall the best product I've ever bought and used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is very good phone
on July 29, 2024
Posted by: Papara
[This review was collected as part of a promotion.] Very nice phone .i realy like it.very very good phone Nice and smooth
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 29, 2024
Posted by: Mandy1320
[This review was collected as part of a promotion.] This is my first flip phone and I absolutely love it. I love the size of it, it fits in my hand really good. I'm not a huge gamer, but when I do play games I never have any issues. I've used Galaxy AI a little bit when it comes to searching for things and I really like it. I'm a huge samsung fan and I can't wait to get the new fold
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't do it....Galaxy flip 5
on July 29, 2024
Posted by: Hatemy5
[This review was collected as part of a promotion.] I am having connectivity problems and super slow apps. I have been trying to resolve for weeks. Samsung wants me to drop off phone at repair shop untill resolved. That is absolutely not happening as I need my phone for work and to monitor aging parents. Phone is still under warranty but yet they want to make it as hard as possible to fix the problem . I have spent thousands on samsung products and I expect better. From what I have read I am not the only one having issues with the flip 5. Not going with Samsung ever again unless they resolve the problem.
Value
1
Response from Samsung USBy Social Commerce, July 31, 2024
Hello,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with what you may be experiencing with your Galaxy Z Flip5, however, we need more information than we currently have available. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. In terms of your connectivity, I suggest reaching out to Samsung Support for additional troubleshooting when you have available time in your schedule. We'd love to get you back up and working as soon as possible so please do not hesitate to reach out to us when you can! Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with what you may be experiencing with your Galaxy Z Flip5, however, we need more information than we currently have available. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. In terms of your connectivity, I suggest reaching out to Samsung Support for additional troubleshooting when you have available time in your schedule. We'd love to get you back up and working as soon as possible so please do not hesitate to reach out to us when you can! Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
Written by a customer while visiting Samsung US