Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
3
Creases in the screen
on March 17, 2025
Posted by: Jaibubby
[This review was collected as part of a promotion.] The phone itself is amazing, but the screen started creasing and the screen began to peel.
Value
3
Response from Samsung USBy R&R, March 20, 2025
Ahoy Jaibubby,
Thank you for your feedback on the Galaxy Z Flip5. We are thrilled to hear that you are enjoying the phone’s innovative design and performance. The Galaxy Z series is built to deliver a cutting-edge foldable experience, combining style and style functionality for a truly unique smartphone experience. Additionally, take advantage of the benefits that come with your device. The Galaxy Z Assurance program offers one free screen protector replacement and discounts on screen repairs. We appreciate your support and look forward to continuing to bring you exciting new options.
-Ty
Galaxy Z Fold5 and Flip5 Z Assurance
https://www.samsung.com/us/support/service/z-screen-repair-promo/
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Thank you for your feedback on the Galaxy Z Flip5. We are thrilled to hear that you are enjoying the phone’s innovative design and performance. The Galaxy Z series is built to deliver a cutting-edge foldable experience, combining style and style functionality for a truly unique smartphone experience. Additionally, take advantage of the benefits that come with your device. The Galaxy Z Assurance program offers one free screen protector replacement and discounts on screen repairs. We appreciate your support and look forward to continuing to bring you exciting new options.
-Ty
Galaxy Z Fold5 and Flip5 Z Assurance
https://www.samsung.com/us/support/service/z-screen-repair-promo/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Phone that is safe in my back pocket
on March 17, 2025
Posted by: mels1229
[This review was collected as part of a promotion.] Love the Flip5!
Best feature is how I can put it in my back pocket and it won't break!
A big plus is being able to use the speaker when the phone is closed.
The Samsung features are all top notch, especially seamless actions across apps.
Charging is a breeze.
People always comment favorable to me about this phone.
Best feature is how I can put it in my back pocket and it won't break!
A big plus is being able to use the speaker when the phone is closed.
The Samsung features are all top notch, especially seamless actions across apps.
Charging is a breeze.
People always comment favorable to me about this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flipping Amazing Zflip!
on March 17, 2025
Posted by: MissCodyBlue88
[This review was collected as part of a promotion.] The Zflip is by far my favorite Samsung Galaxy! It is flipping amazing! I love it's seamless actions across apps and the Bixby features as well as AI. It has perks of being compact, outside screen and so handy with tap pay. Most convenient Samsung Galaxy I have owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I quite enjoy this phone!
on March 17, 2025
Posted by: SamsungGal
[This review was collected as part of a promotion.] The seemless actions across apps is very useful! I use my phone to play a lot of games, check bank balances and emails. Fliping the phone closed is also very satisfying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like hot it fits in pocket without taking space.
on March 17, 2025
Posted by: Bison49
[This review was collected as part of a promotion.] Fits perfectly in pocket without taking a lot of space. Works great, haven't had a single problem with it. Slim, light weights and very versatile. The only downside the battery rounds down quickly if used none stop.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Secure Passwords
on March 17, 2025
Posted by: MrCarr30
[This review was collected as part of a promotion.] The password save function allows me to have seamless actions across apps.
Value
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you so much for your review of the Galaxy Z Flip5, MrCarr! We're ecstatic to see your positive experience. One of the standout features of the Flip5 is its innovative Sketch to Image function, allowing you to draw from scratch or on any photo, then use AI to transform your sketch into an impressive image. This feature truly enhances creativity and enables unique self-expression. Additionally, the Live Effect feature adds depth to your photos, bringing them to life in an exciting way. We're delighted that you appreciate the seamless integration and versatility that the Galaxy Z Flip5 offers. Your feedback means a lot to us! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Good quality, ability to fold small was great.
on March 17, 2025
Posted by: dinah23
[This review was collected as part of a promotion.] Features access for gaming and entertainment production. Foldable access was great until my screen protector was placed incorrectly and cracked my screen when folded.
Value
3
Response from Samsung USBy R&R, March 19, 2025
Hola dinah23,
Thank you for sharing your experience with the Galaxy Z Flip5! It's wonderful to hear that you're enjoying the foldable design and its gaming and entertainment convenience. Samsung is dedicated to providing innovative technology that enhances your daily life. Be sure to take advantage of the benefits that come with your device. The Galaxy Z Assurance program includes one free screen protector replacement and discounts on screen repairs. We appreciate your feedback and look forward to continuing to deliver cutting-edge technology to you.
-Ty
Galaxy Z Fold5 and Flip5 Z Assurance
https://www.samsung.com/us/support/service/z-screen-repair-promo/
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Flip5! It's wonderful to hear that you're enjoying the foldable design and its gaming and entertainment convenience. Samsung is dedicated to providing innovative technology that enhances your daily life. Be sure to take advantage of the benefits that come with your device. The Galaxy Z Assurance program includes one free screen protector replacement and discounts on screen repairs. We appreciate your feedback and look forward to continuing to deliver cutting-edge technology to you.
-Ty
Galaxy Z Fold5 and Flip5 Z Assurance
https://www.samsung.com/us/support/service/z-screen-repair-promo/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Screen is fragile
on March 17, 2025
Posted by: Jakedasnake
[This review was collected as part of a promotion.] The screen is really fragile to drop in.It is not good, even by accident period and they're is no good safe cases for themBut aside from that, the phone is awesome to seamless.Scream flow from top of bottom screen is really awesome and being able to have one thing on the top screen and using the bottom screen as your pat.Or t boardIt's really cool as well.And it's still small but yet big enough that you can watch videos and play games.
Value
3
Response from Samsung USBy R&R, March 19, 2025
Hi there Jakedasnake,
Thank you for sharing your thoughts on the Galaxy Z Flip5! We are thrilled you enjoy its innovative design and seamless display. The Z Flip series is crafted to provide a unique and compact experience while delivering powerful performance. Additionally, don't forget to take advantage of the benefits that come with your device. The Galaxy Z Assurance program offers one free screen protector replacement and discounts on screen repairs. We appreciate your feedback as Samsung continues to advance foldable technology. Thank you for being a valued customer—enjoy your experience with Samsung!
-Ty
Galaxy Z Fold5 and Flip5 Z Assurance
https://www.samsung.com/us/support/service/z-screen-repair-promo/
Samsung Support
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Thank you for sharing your thoughts on the Galaxy Z Flip5! We are thrilled you enjoy its innovative design and seamless display. The Z Flip series is crafted to provide a unique and compact experience while delivering powerful performance. Additionally, don't forget to take advantage of the benefits that come with your device. The Galaxy Z Assurance program offers one free screen protector replacement and discounts on screen repairs. We appreciate your feedback as Samsung continues to advance foldable technology. Thank you for being a valued customer—enjoy your experience with Samsung!
-Ty
Galaxy Z Fold5 and Flip5 Z Assurance
https://www.samsung.com/us/support/service/z-screen-repair-promo/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
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Written by a customer while visiting Samsung US