Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
4
Super compact
on August 26, 2024
Posted by: Smallpockets
[This review was collected as part of a promotion.] I really like the phone (Galaxy 5 Flip) and how compact it is and how I don't have to worry about it falling out of my pocket.
Streaming works super well on the phone even when the screen is slightly folded. The camera is also phenomenal (got tons of compliments on the quality of the photos I took, even though I am a sub-par photographer)
The only issue I ran into was a slight issue with the joint alignment, but after a quick call to Samsung, I got it in to get fixed. The functionality of the phone was not impacted, I was just super annoyed that the screen protector was coming up at the seam.
Would recommend the phone.
Streaming works super well on the phone even when the screen is slightly folded. The camera is also phenomenal (got tons of compliments on the quality of the photos I took, even though I am a sub-par photographer)
The only issue I ran into was a slight issue with the joint alignment, but after a quick call to Samsung, I got it in to get fixed. The functionality of the phone was not impacted, I was just super annoyed that the screen protector was coming up at the seam.
Would recommend the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
so amazing
on August 26, 2024
Posted by: Zozoooo
[This review was collected as part of a promotion.] I love this phone sm it makes me excited to have a phone. I haven't tried Galaxy AI, but it's interesting too. so great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great never let's me down
on August 26, 2024
Posted by: Tylerflip
[This review was collected as part of a promotion.] Best phone hands down on the market constantly being imporved
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast, cute design, compact, nice utilities
on August 26, 2024
Posted by: Glendys
[This review was collected as part of a promotion.] I always wanted this device just because it is so cute, but I realized it is more. This is fast, great camera, you won't need a thing to take selfies, and this is compact, yoi can place it inside a tiny purse ... the Galaxy AI is very helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best cellphone for pocket
on August 26, 2024
Posted by: Aleck91
[This review was collected as part of a promotion.] Good device for take on you pocket, faster to check the message and notification. Very good for keeping the screen in your pockets protected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on August 26, 2024
Posted by: Ravid99
[This review was collected as part of a promotion.] Galaxy AI is amazing and I loved it. Phone overall is great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Obsessed with my flip!
on August 26, 2024
Posted by: Yazzy305
[This review was collected as part of a promotion.] I use my device on a daily basis like any regular phone. It has great features, great camera + storage. The Galaxy AI is extremely useful to my everyday lifestyle. I'm a Paralegal and this feature is very handy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very Fun Phone but Limited Longevity
on August 26, 2024
Posted by: dyfi78
[This review was collected as part of a promotion.] This is a fun phone to use if you can deal with the overall downgraded flagship phone experience.
I find myself using the cover screen a lot for checking messages, emails, and switching songs on music apps. It is also useful for recording full quality selfie-style videos with the rear camera. The cameras are not the greatest but are definitely serviceable at 12mp. I find my battery lasts maybe half the day and usually have to recharge twice or three times.
This is the best of the Z Flip phones so far compared to my own experiences with the 3 and 4. The new Z Flip 6 doesn't seem to have much new going on besides some small upgrades and claiming Galaxy AI is a new feature.
Galaxy AI was added in an update when the new line of phones came out, and I believe I have used it one time. It is probably useful but does not suit my lifestyle.
Once you're ready to move on, you will probably find these Flip phones aren't worth much for trade-ins unless it's back to Samsung for the new one. I've been considering just going back to a regular flagship phone.
Value
3
Response from Samsung USBy Social Commerce, August 27, 2024
Greetings Dyfi78,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip5. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Flip5's intelligent 3700mAh battery lets you listen to music for up to 57 hours or watch 20 hours of video playback. If you'd like, you can enable low power mode to keep the fun flowing. When you have some free time in your schedule, check out the articles titled, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. Here's how the Z Flip6 differs from its predecessor, the Galaxy Z Flip6 is more compact and has a new floating design compared to Galaxy Z Flip5, giving the effect that the display is floating on the frame. It also boasts a bold camera rail detail. The Galaxy Z Flip6 also has 300mAh more battery capacity compared to Galaxy Z Flip5, a 50MP wide rear camera and the first ever Vapor Chamber cooling system on a Galaxy Z Flip. Whether you’re editing photos, browsing the web, or calling loved ones, you can use the new AI app features on your Galaxy phone or tablet to simplify daily tasks! For example, you can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your experience on the Z Flip5 so you can enjoy using your device to its fullest extent throughout the day and night. Feel free to check out, "Use features with Galaxy AI on your Galaxy phone and tablet" to learn more about using your Galaxy AI features on your device. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS10000753/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip5. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Flip5's intelligent 3700mAh battery lets you listen to music for up to 57 hours or watch 20 hours of video playback. If you'd like, you can enable low power mode to keep the fun flowing. When you have some free time in your schedule, check out the articles titled, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. Here's how the Z Flip6 differs from its predecessor, the Galaxy Z Flip6 is more compact and has a new floating design compared to Galaxy Z Flip5, giving the effect that the display is floating on the frame. It also boasts a bold camera rail detail. The Galaxy Z Flip6 also has 300mAh more battery capacity compared to Galaxy Z Flip5, a 50MP wide rear camera and the first ever Vapor Chamber cooling system on a Galaxy Z Flip. Whether you’re editing photos, browsing the web, or calling loved ones, you can use the new AI app features on your Galaxy phone or tablet to simplify daily tasks! For example, you can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your experience on the Z Flip5 so you can enjoy using your device to its fullest extent throughout the day and night. Feel free to check out, "Use features with Galaxy AI on your Galaxy phone and tablet" to learn more about using your Galaxy AI features on your device. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US