Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
5
The best Flip yet!
on August 22, 2023
Posted by: GeeooH
[This review was collected as part of a promotion.] This is my 3rd flip device and it's everything I could have ever dreamed of. I don't know how it can get any better. So much slimmer. The larger front cover display is so much larger. You dont even have to open the phone to use it in most cases, and it fits anywhere easily! I hope I never have to go back to a slab phone flipping is where its at!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beyond great
on August 22, 2023
Posted by: Raebae36
I love everything about this phone it's phenomenal great upgrade from my flip 4. I still have my s22 plus for my forever phone but the flip 5 exceed my expectation being able to now do everything from the cover screen is phenomenal and I also have the new flopsuit case with the clouds and hearts love it definitely recommend
Written by a customer while visiting Samsung US
Customer Rating
5
The products cover screen is great for calls!
on August 22, 2023
Posted by: Flip5Eshaan
[This review was collected as part of a promotion.] I use my Flip5 for calls, gaming, work, and photos! It is great in every way with the new Snapdragon Gen 2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
It died by itself
on August 22, 2023
Posted by: Ladiesman217
[This review was collected as part of a promotion.] This flip is not even 5 days old. It has dies on it self out of the no where... the black dot in the middle expanded after I kept opening it. It sucks... now I don't know whats going to happen. At&t says I have warranty thru samsung but who knows...
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 30, 2023
Hi there Ladiesman217, we appreciate you sharing your feedback on your new Samsung Galaxy Z Flip5. We would be more than happy to help you with your device. We do offer a one year warranty that covers any manufacturing defect. We have included below a link to the warranty information as well as the Samsung Support Team who can work with you on the steps and options for a warranty claim. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
It's amazing
on August 22, 2023
Posted by: RemeRocker
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip 5 is a smartphone game-changer, offering a truly unique experience. The foldable design is not just a gimmick – it's genuinely practical. When folded, it's compact and easy to carry, and the moment you open it up, you're greeted with a stunning AMOLED display that's great for everything from scrolling through social media to watching videos.
Using the phone feels futuristic and fun, and the hinge mechanism is surprisingly smooth and reliable. It's like having a compact phone and a small tablet in one device. The outer screen is handy for quick tasks and notifications, saving you from constantly opening the phone.
Performance is solid, apps run smoothly, and multitasking is a breeze. The camera takes good photos but might not match the top-tier cameras on other flagship phones. Battery life is decent, though the foldable design does impact it slightly.
One thing to remember is that the foldable screen introduces a learning curve. You'll want to be careful with the device, as the screen is more delicate than traditional ones. Some apps also might not be fully optimized for the unique aspect ratio.
If you're looking for a phone that stands out and brings something genuinely innovative, the Galaxy Z Flip 5 is worth considering. It's a conversation starter and offers practical benefits alongside its futuristic charm.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Z Flip 5
on August 22, 2023
Posted by: Samsung4life
[This review was collected as part of a promotion.] I had Galaxy Flip 5G before, it was a good phone, but i just order and received Galaxy Z Flip 5 and i was in awe how it change with all upgrades that make this phone a must have. I love the form factor, now it completely close, no gap, and the flex screen make it so much better experience and fun to use. From gaming to video watching, this phone handle with ease. I love samsung exclusive color, i enjiy the matte finish of my apricot color. I will use for my daily driver and recommend my friend give it a try, you'll like it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing fun sized device
on August 22, 2023
Posted by: BIGAKIL
[This review was collected as part of a promotion.] I love the use of the outer screen to see quick notifications and full use of any app by using the Good Lock application.Great for selfirs and video chat without opening the phone..Perfect size to got I'm your pocket. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone for all your uses.
on August 22, 2023
Posted by: Giv1961
[This review was collected as part of a promotion.] The Z Flip 5 has all the great Samsung features that the other Samsung phone have just in a package where the phone fits in pocket better. It also have the ability to be it's own tripod for great photos and videos.
Value
5
Written by a customer while visiting Samsung US