Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
4
Very much worth it
on October 7, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I mostly use my phone for work and sharing photos with my family. The phone is great.
There are some quirks. The "link to windows' feature will occasionally block the main screen from shutting off, which in turn will prevent the cover screen from working. I just toggled the setting off/on to fix when this happens (~1x/week). The screen brightness isn't as good as my old S21 in very bright sunlight.
Regardless, the phone is everything I hoped: compact, functional when folded, still perfect for work when the phone is open.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Z Flip5 Disappointing Overall
on October 5, 2023
Posted by: MikeinNYC
[This review was collected as part of a promotion.] Like others, I bought the Samsung Galaxy Z Flip5 almost entirely for it's foldable form factor. However, after using it for a couple of months, I'm seriously disappointed with the purchase. The phone is surprisingly HEAVY and feels very clunky in the hand. I had the Galaxy S22 5G before purchasing the Z Flip5, and I loved that phone's size and weight, but the Flip5 feels like a brick. The Z Flip5 also is BULKY when folded and I was surprised by how hard it is to easily get it in and out of my front pants pocket (I'm a guy), especially when wearing jeans. The other thing that surprised me is just how BAD the camera/photo quality is in low light (like terrible!). Lastly, I'm using a very slim and light Kevlar-type case that attaches to the phone in two pieces, and I can't count the number of times that I've pinched my fingers in the case where it joins on the back of the phone when I'm opening it; that's probably a problem with all 2-piece cases. Otherwise, no major complaints... the phone's performance, speed, screen, and battery life all are fine. But sadly, the drawbacks outweigh the Z Flip5's good points.
Value
3
Response from Samsung USBy Social Commerce, October 9, 2023
Hey there MikeinNYC, we appreciate your feedback on your Samsung Galaxy Z Flip5. We understand when you change devices there can be a bit of time adjusting to the new features and functions, especially if you are on your very first foldable. We have provided a link to the manual for your device and the Samsung Support Team to assist you with the camera features you mentioned. We also have a variety of cases available on our website if you are looking for a replacement. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy zflip 5 is a great phone
on October 4, 2023
Posted by: SAMSUNG7COOL
[This review was collected as part of a promotion.] The Samsung Galaxy zflip 5 is a great phone. I love the way it folds, it has great sound quality, good battery life, and works perfectly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An honest review from a Samsung lover!!!
on October 3, 2023
Posted by: NayLovesHope
[This review was collected as part of a promotion.] I didn't want to leave a review until I knew I could be 100% honest...I am an avid Samsung user, and now that I have had to phone 2 months my review can be 100% pure...the truth is I love this phone!! I love the pictures it takes, the bigger outer screen, how I can jam to my BTS whether I have Bluetooth boom box thing hooked up, my buds or just in the car of going for a walkie walk!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No complains.
on September 29, 2023
Posted by: smokeybee78
[This review was collected as part of a promotion.] Still learning features and capabilities.
My needs are simple but under more capable hands I am sure it can do wonders.
My needs are simple but under more capable hands I am sure it can do wonders.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The future is here
on September 26, 2023
Posted by: MackMan
[This review was collected as part of a promotion.] I feel like I'm back in the 90's, only with most advanced features. Love the flip, love the camera. The size is perfect, the fact the you can utilize the outer screen is awesome, the opened screen is a great size for watching all my movies and shows!!! 10 out of 10!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on September 24, 2023
Posted by: Supra23
[This review was collected as part of a promotion.] I use my samsung flip z 5 for movies and entertainment the video quality and sound is awesome it is better then other brand phone. The widgets when the phone is closed is really impressive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the flip
on September 24, 2023
Posted by: Jayawardahn203
[This review was collected as part of a promotion.] I love my new Z flip 5. I got bored of using a normal smart phone. So I decided to pick up the z flip. It's insane
Value
5
Written by a customer while visiting Samsung US