Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
4
Love love this phone
on February 11, 2025
Posted by: Andie71
[This review was collected as part of a promotion.] This phone across the board is so slick! It folds up nicely fits in a pocket you don't have to worry about it falling out. It takes great pictures and the sound is fabulous. Super easy to navigate through the apps and open apps. Downloading things is a breeze along with it just being user friendly. I don't think I would ever go back to a bar phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the small design and the screen is flawless
on February 11, 2025
Posted by: Mabouzeid
[This review was collected as part of a promotion.] I've had a few of the Samsung from the s21ultra to the flip 5. All have exceeded my expectations
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 11, 2025
Posted by: Keyesters
[This review was collected as part of a promotion.] Works seamlessly no matter what I am doing with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone!
on February 11, 2025
Posted by: Hatcher2010
[This review was collected as part of a promotion.] Love the phone. Will say that the screen started to go out after about months but samsung replaced it. Would love to have more cover screen options for personalization.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very happy with my Samsung!
on February 11, 2025
Posted by: Raybear
[This review was collected as part of a promotion.] The seamless actions across apps have been super convenient, and the portability of a foldable screen is really neat! My only critique would be to make the foldable screen a little stronger so that it can last longer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone gas been the most durable phone with case in
on February 11, 2025
Posted by: Canonfodder
[This review was collected as part of a promotion.] I do have a slight issue with the screen protector replacement, the first recommended dealer wanted to download all of my data and required my.passcode to install, was advised the process would take 3-4 hours, this is not okay for.a simple protector replacement
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on February 11, 2025
Posted by: Roadeagle14
[This review was collected as part of a promotion.] Don't have to worry about a crack of it falls because of it being closed while folded
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Review of personal phone
on February 11, 2025
Posted by: PJ2025
[This review was collected as part of a promotion.] I use my phone for texts, calls, and internet browsing. I find the phone heavy and extremely warm at times. Will probably look for a different phone soon.
Value
3
Response from Samsung USBy R&R, February 13, 2025
Hello Pj2025,
Thank you for sharing your experience with the Galaxy Z Flip5! Its compact, foldable design offers a unique combination of style and functionality, making it ideal for texting, making calls, and browsing on the go. We recognize that every user has different preferences, and Samsung continually refines its innovative designs to provide the best possible experience for all. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices operate best within a specific temperature range. While they might feel warm under certain conditions, such as while charging, this does not impact the device's lifespan or performance. More information on how to keep your device within normal temperature limits can be found in the article linked below. We are pleased to have you as a part of the Samsung community. Thank you for reaching out, and we hope you find a Galaxy device that meets your needs with your next upgrade.
-Ty
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Flip5! Its compact, foldable design offers a unique combination of style and functionality, making it ideal for texting, making calls, and browsing on the go. We recognize that every user has different preferences, and Samsung continually refines its innovative designs to provide the best possible experience for all. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices operate best within a specific temperature range. While they might feel warm under certain conditions, such as while charging, this does not impact the device's lifespan or performance. More information on how to keep your device within normal temperature limits can be found in the article linked below. We are pleased to have you as a part of the Samsung community. Thank you for reaching out, and we hope you find a Galaxy device that meets your needs with your next upgrade.
-Ty
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US