Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
2
The screen fails very quickly
on November 13, 2023
Posted by: BryanGAV
[This review was collected as part of a promotion.] I am very disappointed on this model of Samsung cell phone.
I have 2 of these phone, both needed the screen replaced. One of them need it replaced 2 times.
Very bad.
Value
2
Response from Samsung USBy Social Commerce, November 27, 2023
Hey BryanGAV, we appreciate you providing your feedback to us on your Samsung Galaxy Z Flip5. We understand how frustrating it can be when you have a device that does not function as desired and you have made an investment. We have provided a link to an article about special instructions that will help our customers transition from standard form to foldable form devices. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy z flip
on November 13, 2023
Posted by: Paydaman
[This review was collected as part of a promotion.] Good product only few things not sure if it's common the battery life is short also the phone Attract lots of dust
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The ZFlip 5 is my all time favorite phone
on November 13, 2023
Posted by: FlipFanatic
[This review was collected as part of a promotion.] The ZFlip 5 is a stellar piece of essential equipment for work or play. I use this phone for work to create digital ads on multiple applications ease. For play, it has a beautiful camera and display for watching movies or videos.
It's compact for people on the go and I can edit my videos easily, the battery is long lasting and I haven't had any issues with gaming.
Overall, the appearance and quality of this phone has exceeded my expectations. I will definitely be buying the upgraded version in the future.
It's compact for people on the go and I can edit my videos easily, the battery is long lasting and I haven't had any issues with gaming.
Overall, the appearance and quality of this phone has exceeded my expectations. I will definitely be buying the upgraded version in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on November 13, 2023
Posted by: LVLlV1
[This review was collected as part of a promotion.] Honestly awesome. I use my zfold in so many ways throughout my day such as at work where I'm streaming music and videos to get through the day to gaming at home when I just want to do some casual stuff not available on gaming consoles. All around an amazing phone and I gotta say I wasn't a big fan of it til I got one for myself. Thank you for the chance to tell you guys that this product is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on November 13, 2023
Posted by: Ryhguy
[This review was collected as part of a promotion.] I have had the Z Flip for4 months now, does everything I need. Also when the phone is in my pocket I like how it easily comes out while sitting down since the phone folds. Also the phone is protected when you fold the phone so I have had no issues with cracking the screen even while playing paintball.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best folding device at this size so far!
on November 13, 2023
Posted by: CostcoPigeon
[This review was collected as part of a promotion.] I have had the z flip4 as well as the latest foldable razor. The z flip 5 is the best in class phone.
My favorite feature is the larger outer display and the overall compactness of the device.
It would be nice to add smart things or other widgets on the outer display so I can control my smart devices without opening the phone and launching the app.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Streak line right in the center of the device
on November 13, 2023
Posted by: FlippingTheFlip
[This review was collected as part of a promotion.] I got the flip phone and was so excited but after the 1 month I started seeing a green streak line and it doesn't go away.
Value
1
Response from Samsung USBy Social Commerce, November 27, 2023
Hi FlippingTheFlip, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We have provided links to the warranty information and the Samsung Support Team to assist you with a repair or other options to resolve this difficulty. We have also provided a link to an article about instructions to care for your device as you transition from a standard form to a foldable device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for on the go
on November 13, 2023
Posted by: KoiKoi
[This review was collected as part of a promotion.] I love this phone, especially the screen on the backside. Taking photos has been made much easier with its foldable nature along with the third screen on the phone watching videos on the go on a long trip and being able to respond to private messages without people being able to see.
Value
5
Written by a customer while visiting Samsung US