Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
5
Love my Galaxy z flip 5, super convenient!
on December 12, 2023
Posted by: MrFantastic
[This review was collected as part of a promotion.] I use my phone constantly. Love the flip mode and being able to do more while the phone is closed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The z flip 5 has an amazing cover it's amazing
on December 12, 2023
Posted by: Aki2610
[This review was collected as part of a promotion.] I love the phone for all of it's aspects it's very pretty and girly I got the purple so I love the way theirs multiple color I use the phone for multiple reasons I mostly use it for calls and messaging but I also love it for gaming it has great speed and amazing graphics it's very fast and very good even when it's closed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do not like the screen as it warps after a month o
on December 12, 2023
Posted by: ManOwaR
[This review was collected as part of a promotion.] Zflip screen is garbage. Bring the note back they were awesome!
Value
1
Response from Samsung USBy Social Commerce, December 14, 2023
Hello ManOwaR, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how frustrating it is when you have a device that does not operate as expected or becomes damaged. We would be happy to assist you with a warranty claim on your device, if you would like. We have provided below information to both the Samsung Support Team and your warranty to help you get started towards a resolution. We have also provided a link to an article many customers find helpful when transitioning from a standard form device to a foldable to ensure you best care for your investment. If you are seeking a device to remind you of your previous note series, we also recommend taking a look at the Ultra series of devices that has the S Pen and functionality similar to the Note series you used to love. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Twitter
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Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
More Sturdy for sure!
on December 12, 2023
Posted by: Monieluv
[This review was collected as part of a promotion.] The Z flip 5 has been a great upgrade from the flip 4. I had the flip 4 briefly and dropped it once and it came right off the hinge and I wasn't able to use it any longer. This phone feels much more sturdy in the hand and I have dropped it (being clumsy) on multiple occasions and it still works good as new. The new hinge design allows it to fully close and I appreciate that. The only reason it got 4 stars instead of 5 is because it does not open fully and ever so slightly has a bend. But it's really not noticeable, so it's just a minor issue for me. Otherwise I have no complaints.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a fantastic display resolution
on December 12, 2023
Posted by: Briguy619
[This review was collected as part of a promotion.] I use my phone for streaming, gaming and calls. I usually game on my phone about 30-50% of each and every day. The remaining time is streaming my favorite shows or just making and receiving calls
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great cellphone!
on December 12, 2023
Posted by: rescobarsan
[This review was collected as part of a promotion.] This cellphone is amazing!. The size is great and the screens is big when the cellphone is open.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Breath of fresh air
on December 12, 2023
Posted by: z28brett
[This review was collected as part of a promotion.] Coming from an iPhone 13 Pro this phone has been wonderful.
I'm on my 3rd month of ownership and it has been surprisingly durable. Survived a handful of waist high drops.
I'm on my 3rd month of ownership and it has been surprisingly durable. Survived a handful of waist high drops.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on December 12, 2023
Posted by: CangriDC
[This review was collected as part of a promotion.] Great phone, fast and responsive. Folding screen is amazing and the cameras works flawlessly. Speakerphone and phone calls are crisp. Outside screen size is amazing, I am able to do multiple tasks without opening the phone. I will recommend it to anyone looking for a stylish fully functional phone with the capacity of being compact when in your pockets.
Value
5
Written by a customer while visiting Samsung US