Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
5
Great phone overall
on December 12, 2023
Posted by: Msjinwi
[This review was collected as part of a promotion.] I love the ease of carrying it in my pocket when folded without worrying about it sliding out. Notifications appear when it's closed which means s helpful. But the best part is the increased storage! I have pictures and videos from over a decade ago I always want close and this phone has the storage capacity to handle everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a great phone.
on December 12, 2023
Posted by: Musky1983
[This review was collected as part of a promotion.] I'll start off by saying the build quality of this phone is great! I was leary of the folding screen, but it seems very sturdy. I love how little space it takes up in my pocket! I use my phone for a bit of everything. The camera could be better, but it works perfectly well for 99% of what I use it for. Also, not every app is optimized for the folding screen, but that's not Samsung's fault. Overall I really enjoy this phone, and would recommend it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone! The best of the future
on December 12, 2023
Posted by: Ortegon96
[This review was collected as part of a promotion.] This phone is amazing I'm every Sense! Hardware and software are equally as good, the idea that you can trade in your device and get it cheaper than any other high-end phone baffled me. The screen looks beautiful and the versatility of the size just makes it more comfortable to carry.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I have samsung A72
on December 12, 2023
Posted by: Sharrie
[This review was collected as part of a promotion.] I want new phone and been looking I love my current phone but you don't sale it anymore
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Screen Protector Issues
on December 12, 2023
Posted by: Whynot56
[This review was collected as part of a promotion.] Screen protector started coming loose 6 months into ownership. Not very happy about that.
Value
3
Response from Samsung USBy Social Commerce, December 19, 2023
Hi there Whynot56, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how frustrating it can be when your device does not operate and last as expected. We have provided warranty information and a link to the Samsung Support Team to assist you with warranty claim and repair options. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 12, 2023
Posted by: Semoglia
[This review was collected as part of a promotion.] Easy to use and love the style. Fits great in the pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on December 12, 2023
Posted by: CatsAndDogs
[This review was collected as part of a promotion.] I did trade in for this phone. Very good was worth the upgrade. Better battery life and screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on December 12, 2023
Posted by: Antmon
[This review was collected as part of a promotion.] I swapped from iphone to this z flip 5 and it's gotta be the best phone I've used. It's got great features, great processing power and the best thing out of the phone would be the screen. Super smooth and colorful. Would buy again
Value
5
Written by a customer while visiting Samsung US