Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7 out of 5
4.7
(4,243 Reviews)
Open Ratings Snapshot
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
5 out of 5
5
Great phone
on December 22, 2023
Posted by: 11141967
[This review was collected as part of a promotion.] Easy to use, takes great pictures, downloads are quick
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
2nd Z-Flip I have owned
on December 22, 2023
Posted by: Mcpole
[This review was collected as part of a promotion.] The best thing about the phone is is that is is small when folded, I carry multiple phones for work so being able to clip the phone on my belt makes great sense and frees up pocket space and I know I won't have it slip out of my pocket. The features are good, just need a better camera and better updates
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best smart phone
on December 22, 2023
Posted by: AryaFlipped
[This review was collected as part of a promotion.] Absolutely the best of the best Android smartphones of all. A+
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is the nest phone its adorable and co
on December 22, 2023
Posted by: Jaymedee
[This review was collected as part of a promotion.] This phone is definitely my favorite phone of all of the phones I've ever had. I really enjoyed a Note9 as well. But this has been my favorite ever used in Samsung for a long time. And I will never go back. It's always been a new experience. But this has been the best one yet. I really love this f Flip phone, the 4 I had issues with the Spring but they fixed that and it has had no problem since and I'm very grateful and i love the screen the big screen. The only thing I could say is maybe I have the apps. I'll go on there in the beginning too. Set other than that it's great phone and I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the flip5
on December 22, 2023
Posted by: Ltpc10780
[This review was collected as part of a promotion.] Love the size, the cover screen quite functional I use it a lot everyday. Would buy the next generation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone with versatile uses
on December 22, 2023
Posted by: Snatcher
[This review was collected as part of a promotion.] This is an amazing gadget and the uses are limited only by the users imagination. The camera quality could be better though
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Shipping experience was great
on December 22, 2023
Posted by: Lovelydoll
[This review was collected as part of a promotion.] I use my phone daily use and it works great. I love it very much
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Screen issue
on December 22, 2023
Posted by: drock82
[This review was collected as part of a promotion.] right at the center of the screen where it fold the pixels have went out phone is just 2 months old Definitly do not buy
Value
1 out of 5
1
Response from Samsung USBy Social CommerceJanuary 3, 2024
Hi there Drock82, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how important your device is to you on a daily basis and feeling as though you've made a good investment. We do offer a one year warranty for all manufacturing defects. We have provided a link to your warranty information below and the Samsung Support Team for assistance with a warranty claim and working towards getting your device to full functionality. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
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