Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
5
Ease of use
on December 22, 2023
Posted by: Fairydust59
[This review was collected as part of a promotion.] I love the ease of this phone I like the fact that it fits in my pocket without sticking out and in danger of it falling out picture quality is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade from the z flip 3
on December 22, 2023
Posted by: Tjmayne
[This review was collected as part of a promotion.] As a previous owner of the z flip 3 5g, I was stoked to get my hands on the new flip 5. The crease in the middle screen seems slightly less noticeable than the flip 3's - hoping this means the longevity is there for the screen! I wasn't sure how the larger front screen would benefit me, but I do like it (even just to display photos). I made sure to get a good screen protector for it right away. The camera is amazing quality, and the phone is easy to use. I'm a huge fan of a foldable phone and recommend this model over some of the other market options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on December 22, 2023
Posted by: lowrider56
[This review was collected as part of a promotion.] This is my third Z Flip and they get better every year. The larger front screen is very functional and I can do almost everything I need without fully opening up the phone. Compact and easy to carry. I'll never go back to a conventional phone again. Thanks, Samsung. You have a customer for life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great phone but screen problems, twice already
on December 22, 2023
Posted by: Eric2000gt
[This review was collected as part of a promotion.] Phone has a lot of cool features and we use plenty of them. The problem is that the screen has messed up twice already since we got it in August. First time, the whole bottom screen went black with some green streaks. Just last week, the top screen got a green line going vertically. I do not know why this keeps happening, we take great care of our phones. We didn't have a problem with our Flip 3.
Value
2
Response from Samsung USBy Social Commerce, January 3, 2024
Hi there Eric2000gt, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We understand how frustrating it can be to have a device that does not operate and have the durability expected. It seems as though you've had success with warranty claim and repair processes. We have provided a link to an article to help with care instructions for this unique device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on December 22, 2023
Posted by: JBRAD3RD
[This review was collected as part of a promotion.] I previously had the z fold 3 and upgraded to the flip 5.This phone is better on every level. It is small when closed but opens to a perfect size for everything. I love this model and would recommend it to anyone who doesn't like carrying a huge phone in your pocket. I purchased a belt clip holder and forget it's there until I need it. Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great love the feel of the flip.
on December 22, 2023
Posted by: Joenvg
[This review was collected as part of a promotion.] I love to use my phone closed its so easy to just look at any notifications without having to open the phone and even txt back from there as well I also love how its easy to customize the wall paper with your own pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I get compliments on the Z Flip5 almost daily!
on December 22, 2023
Posted by: SchmidtHappens
[This review was collected as part of a promotion.] I am constantly on my phone. Between a very busy work schedule with thousands of clients and what seems like an even busier family life with growing kids, I need my phone to not only be reliable but also able to meet the requirements of everything life throws at me.
The Z Flip5 is small enough to fit in any pocket but it stands out in a big way every time I open it. The camera is great with the phone both open or closed. Samsungs plethora of apps that sync all of my data so I can have all of my pictures/videos on demand no matter where I am make my ability to be productive seamless.
I was hesitant to get a screen that folded at first but I can assure you there is no concern regarding this innovative and fun screen. I continue to discover new ways to utilize the functionality of a screen that bends and folds. It has been a game changer in how I hold my phone at my desk, in bed, etc. I am hooked and will likely continue in the Flip series for years to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very personable.
on December 22, 2023
Posted by: Shay2b
[This review was collected as part of a promotion.] I like this phone a lot my husband use to only use flip phones but now I do. I like that I can put in my pocket, watch my shows without opening the phone, it's a great phone, I'm going to get my daughter one.
Value
5
Written by a customer while visiting Samsung US