Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
5
Huge Upgrade
on December 22, 2023
Posted by: DanielM
[This review was collected as part of a promotion.] I was a fan of my Flip 3. Let's get the bad out of the way because it is putely personal preference. I loved the color of my original phone, and though I love this one too, the bright metal work compared to the dark of the last one is greatly missed.
Now for the reasons I have given friends to switch to this phone. The larger front screen is actually usable. I would love more apps available on there, but it has been very useful and allows me to have less open phone screen time, which is great! The battery life is a huge step up from my previous model, and in general, the form factor is more user friendly, easier to carry, and just hits the nostalgia soul.
Go to a store or find a friend that has one and just play with it for a few minutes and you will be sold!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever. Compact without sacrifice.
on December 22, 2023
Posted by: OlderSamsungFan
[This review was collected as part of a promotion.] This is my daily driver. I use it for everything from watching movies to drafting documents. I love that it packs so much power yet still fits comfortably in my shirt pocket. Not to mention it's a beautiful design and always turns heads. Like I said, best phone ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Mostly great
on December 22, 2023
Posted by: DSCH415
[This review was collected as part of a promotion.] Great camera and mostly great features.
My one complaint is the battery life. A full battery doesn't last as long as it did on my last Samsung, even when I'm not playing games or scrolling through social media. It could be closed on my desk and it would still drain the battery.
The keyboard is also smaller than my last Samsung. I find myself making more mistakes on the Z flip than on my last Samsung.
I'd give this phone a higher rating if the battery lasted longer.
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hey DSCH415, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We are happy to hear you are enjoying capturing all of your life moments with this device. The battery of your device is adaptive and should increase over time with extended usage. The more you use your device and allow the battery to drain the faster it can learn your habits and make adjustments. If this isn't the case for you, we have provided a link to the Samsung Support Team to work with you directly on troubleshooting and options for resolution. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
What a great phone. My husband loves it.
on December 22, 2023
Posted by: Babygirl23
[This review was collected as part of a promotion.] My husband uses his phone for just a phone and email and texts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on December 22, 2023
Posted by: DMeyers
[This review was collected as part of a promotion.] It's obvious why Apple thinks they need to copy Samsung the flip generation will put the iPhone down. I used am iPhone for years and would never go back the flip 5 rules.
Thanks
D Meyers
Thanks
D Meyers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is way better than the expectations
on December 22, 2023
Posted by: Jexx29
[This review was collected as part of a promotion.] I love to use the device as it seems so fancy and cool. Also because of the great features sumsung provides. For gaming, for making videos, capturing moments it was the best I could have purchased. I didn't had any second thought about it ter I got it. It's just awesome. You should get yours too if it's in your mind just don't think but get one. You won't regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on December 22, 2023
Posted by: Artistix
[This review was collected as part of a promotion.] I use my phone for everyday chores, shopping online to paying bills and love the easy on how it stores p/w securely. Video is awesome and tackles great pictures as well. I love that I can fold and put in my front pocket with ease. I really enjoy this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Over Hyped
on December 22, 2023
Posted by: Sprobertson1
[This review was collected as part of a promotion.] Honestly I miss the Galaxy S20 I traded for this, phone is bottom heavy, glitches and freezes all the time and battery runs low really quick. I hardly use the flip features.
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hi there Sprobertson1, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how important the battery life of your device is to you on a daily basis. This device has an adaptive battery that over a short period of time will learn your usage habits and adjust the consumption to maximize the battery life. This process is helped by allowing your device to drain and not keeping your device plugged in throughout the day. If your battery has not made the necessary adjustments we have provided a link to the Samsung Support Team to help troubleshoot with you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US