Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
5
Amazing new design
on December 22, 2023
Posted by: Anneguard
[This review was collected as part of a promotion.] I use my Flip5 for work and the new bigger cover screen is GREAT! I can send quick replies without having to open the phone. Even better is biometrics to unlock the phone right on the cover screen and widgets to open from it. So quick and convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with one shortcoming
on December 22, 2023
Posted by: JonDonJuan
[This review was collected as part of a promotion.] I have always been a Samsung fan and usually get the latest and greatest. The last few iterations of the flip have made great strides to improve upon the last. My only issue is with the camera and its quality. If you can get it to focus on a photo long enough it will take a great photo but the shutter speed is too slow in a real situation where photos need to be taken quickly resulting in a blurry mess. That is also using Goodlock and installing the camera assistant. Im hoping they work to improve this in the upcoming version. Other than the camera, the screens are beautiful. The phone is fast and compact for everyday use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I am impressed with this phone
on December 22, 2023
Posted by: vinzShadow
[This review was collected as part of a promotion.] I have been using the phone for over a month and I am impressed with the speed since I moved from S9+. Larger screen on the back of the phone helps a lot for easy access without opening the phone. Camera improves a lot specially in the evening, there still noise on the image but not that noticeable. I like the SmartThings app that comes with it, you can control all your Samsung TVs. Only my concern is the battery life, it is draining fast while not in use during the night it went from 100% to 79%. Overall experience for me is great and new to a flip phone technology.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device! Just what I needed!
on December 22, 2023
Posted by: Hench1009
[This review was collected as part of a promotion.] It is limitless when it comes to what I can do with it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 22, 2023
Posted by: Jvaldez
[This review was collected as part of a promotion.] Very easy to use and battery life is great. Like the small phone and opens up to a larger one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredibly compact and conversation piece
on December 22, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I couldn't be any happier than to have my favorite fidget toy being in my pocket all the time. This is my first flip phone and I couldn't be any happier. I was always debating getting one but never been fully committed. Not until I saw the announcement for the z flip 5 and love the huge front cover screen. I had it in cart on the Samsung store and never thought about it after. Not until I was in the city for a Sam Smith concert with my girlfriend. We get out of the subway station at 34th Street and see a huge Samsung flip and fold experience store on the corner and had to make a detour before the show. After experiencing all the cameras, showcases of the watches and the new tablets, My girlfriend fell in love with the 40 mm Galaxy watch 6 which was a an upgrade and also a downsize from her previous Samsung active 2 watch 44 mm. So from then on I had to order a set of watches for us and I got myself the z flip 5 order through the Samsung website on the way home from the concert.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on December 22, 2023
Posted by: Cyncyn
[This review was collected as part of a promotion.] I upgraded from am ultra 22 to a flup z 5 andni love it. It's more compact and less heavy on my pocket when im working at both my jobs. I also get complaints on how compact it is. The camera is less clearer than the ultra but that's ok most of the time i usually just use it for selfies and IG posts nothing of professional photography and im ok with it! Would recomend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ehhhhhhhhhhh
on December 22, 2023
Posted by: Melinski78
[This review was collected as part of a promotion.] I've only had the phone for approximately less than 6 months, and there r already visible signs of material wear on the screen, very disappointing considering the price tag
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hey Melinski78, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We would be happy to help you with a repair and warranty claim to your device if the display is damaged. We have provided a link to your warranty information and the Samsung Support Team to work with you on this. We have also included a link to an article to help care for this unique device and help prevent as much damage as possible. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US