Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
5
I love this phone!
on December 22, 2023
Posted by: Katty1019
[This review was collected as part of a promotion.] I love to close the phone after a call. It's such a throwback to earlier phones but with cutting edge technology! I have received a lot of compliments about my phone since I got it, everybody says who cool it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on December 22, 2023
Posted by: Gimp200158
[This review was collected as part of a promotion.] There are so many things to love about this phone! I will start by saying I wish the batter lasted longer... it is a longer battery than the Flip3 but still wish it was longer than it is.. The best parts of this phone are that it is so much more than a just phone. It's my calender, planner, email reader, book reader, game player, music player, social media connector, picture and video taker. It allows me to keep my family schedule in order and to be the sports mom that I am. It keeps me in contact with family and friends and I would be lost without it. The pictures and videos it takes are amazingly clear and vibrant, the full zoom could be a little clearer/crisper... but I can't say enough good things about this phone. I especially love that it flips open and closed because when closed it fits pretty much anywhere... leggings pockets, jean pockets, shirt pockets... it's super convenient! The ability to personalize it is so awesome too! I truly love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Didn’t care for it
on December 22, 2023
Posted by: Trishalynn8693
[This review was collected as part of a promotion.] The screen was too small and if you don’t have a case for it then 9 times out of 10 ur dropping that slick phone! I didn’t think it was what it was hyped up to be that’s for sure!
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hi there Trishalynn8693, thank you for sharing your feedback on your Samsung Galaxy Z Flip5. We understand our customers have a variety of different needs and wants from their device and we do our best to accomodate them with a range of different devices. We do always recommend placing a protective case on your device to protect from accidental drops and bumps along the way. We have provided a link to your full device manual and the Samsung SUpport Team to help enhance your experience with the device. We also have some great videos on our YouTube channel that highlight some of the amazing features of this device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
In the shop
on December 22, 2023
Posted by: RamFan
[This review was collected as part of a promotion.] Nor the phone for big hands !
Battery life worse than any phone I ever owned! I have to charge twice a day for basic use ! Phone is in the shop under warranty because of a purple stripe that showed up.
I've only owned Samsung phones and love them but the Flip.......meh
Battery life worse than any phone I ever owned! I have to charge twice a day for basic use ! Phone is in the shop under warranty because of a purple stripe that showed up.
I've only owned Samsung phones and love them but the Flip.......meh
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hey there Ramfan, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how frustrating it can be when your device does not operate as expected and intended. We are happy to hear you have been able to work with our team for a warranty claim. We hope you'll reach out to us if you have any questions or would like to offer further feedback about all of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 22, 2023
Posted by: Songbird6910
[This review was collected as part of a promotion.] I use my phone for everything
Social media..etc. It works great!
Social media..etc. It works great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty Solid
on December 22, 2023
Posted by: Constructionguy
[This review was collected as part of a promotion.] Overall the phone is great at everything but is majorly lacking in one area. The camera system is years behind other phones that samsung puts out. I had a Note 20 before my flip 4 and that camera even still is light years ahead of the one on the Z Flip 5. I dont see myself using the front screen nearly as much as they probably intend but i would gladly give that up for a better camera.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great flip5 ever use
on December 22, 2023
Posted by: Yako30
[This review was collected as part of a promotion.] The best brand and product, great phone ever, i love it a lot!!😍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, easy to carry, and use
on December 22, 2023
Posted by: donjinaustin
[This review was collected as part of a promotion.] I changed from a many year user of an iphone and even though it took me a short while to get use to, I love the new phone. What didn't take long to get used to is how easy it is to carry. I use my phone for work and play and so far, it has done everything I have thrown at it. When traveling, how great it is to half fold it and have a holder to watch a movie.
All in all, I am glad a made the switch!
All in all, I am glad a made the switch!
Value
5
Written by a customer while visiting Samsung US