Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
3
Not Recommended for the visually impaired
on December 22, 2023
Posted by: Loverbritches
[This review was collected as part of a promotion.] Well I actually have many complaints. The screen gets incredibly hot while charging and streaming. Some of the app from google make the phone quiet glitchy.
I originally have the z fold 4 5g and it was way more practical then this small flip phone.
I would not recommend to anyone that has problems see close up. But, I do love Samsung and would not use any other manufacturer!
I originally have the z fold 4 5g and it was way more practical then this small flip phone.
I would not recommend to anyone that has problems see close up. But, I do love Samsung and would not use any other manufacturer!
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Hey Loverbritches, thank you for your feedback on your Samsung Galaxy Z Flip5. We would be more than happy to help troubleshoot any difficulty you are experiencing with your device. We have provided a link to an article with measures to keep your device at normal operating temperature. We have also included a link to your full device manual to help best align your device to your needs. We do recommend reaching out to the software developer for apps that are causing glitches, and we have provided a link to the Samsung Support Team for assistance if you would like. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size.
on December 22, 2023
Posted by: Happywithnewphone
[This review was collected as part of a promotion.] Love it! The best phone I have ever had. Compact, easy to use and takes great pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a cute phone
on December 22, 2023
Posted by: HapiMeomeo
[This review was collected as part of a promotion.] This is a cute phone. Cameras are not great. They're like my old S10 cameras. Folding it in half and being able to take selfies with the front camera is really fun. Phone works great, and I'll be using it for years!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It is a fun phone
on December 22, 2023
Posted by: ras129
[This review was collected as part of a promotion.] I'm enjoying the phone, but when I am playing games or watching videos in landscape, the form factor is a bit uncomfortable. I am paranoid of dropping it. I wish the sides of the phone were more grippy or easier to handle. I bought a textured skin to make the phone less slick.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's a great idea
on December 22, 2023
Posted by: Krizflip5
[This review was collected as part of a promotion.] I use my flip 5 all the time. For work, to manage personal finances, planning g and entertainment.
I love that it folds and I can put in my pocket easily.
I dont love the main screen. The crease makes a difference when scrolling.
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Aloha Krizflip5,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your sincerity. We're happy to hear that you have been enjoying all the features and functionality that your Galaxy Z Flip5 can offer to you! It's amazing how productive you can be while being able to stay in touch with everything and everyone that matters most to you in your life on your device! With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Take a look at, "Care for your Samsung foldable phone" when you have some free time for some great information to keep your device in pristine condition in the future, linked below. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. We're always more than happy to help! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your sincerity. We're happy to hear that you have been enjoying all the features and functionality that your Galaxy Z Flip5 can offer to you! It's amazing how productive you can be while being able to stay in touch with everything and everyone that matters most to you in your life on your device! With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Take a look at, "Care for your Samsung foldable phone" when you have some free time for some great information to keep your device in pristine condition in the future, linked below. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. We're always more than happy to help! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
Fun, pocket size phone
on December 22, 2023
Posted by: LivLivLiv
[This review was collected as part of a promotion.] I wanted a smaller phone that would easily fit in my pocket, especially when I'm at the gym. The phone is fast an easy to use. Can't see the bend when the phone is opened. My only complaint is the limitations on app use in the smaller screen, like being able to control audio apps, some work but it's inconsistent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size phone.
on December 22, 2023
Posted by: Dribob
[This review was collected as part of a promotion.] This new version of the flip5 is the best yet. It has 500GB of storage built in and the size is perfect to slide this phone into your front pocket where it is safe. The phone has a bigger screen than my old galaxy and does everything I could ask. Do yourself a favor and get one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Flip5
on December 22, 2023
Posted by: ZflipFan
[This review was collected as part of a promotion.] Samsung is constantly improving their products and surpassing their competition. The Zflip is comfortable in size and fits anywhere when you fold it.
Value
5
Written by a customer while visiting Samsung US