Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
3
Good phone but has issues on the fold
on December 22, 2023
Posted by: Mali1984
[This review was collected as part of a promotion.] I love the new features that the 5 has vs the 4. Especially the front screen. However both phones have had issues in the the fold. I had to replace both phones within the first 3 months due to the fold part of the screen turning black. But I love the flip phone so much that I don't want to get another type of phone. Thanks.
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Hey Mali1984, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We couldn't be happier to hear you are such an enthusiast for the flip line of devices. We have provided a link to an article below we find helpful to care for this unique device. We have also included a link to the Samsung Support Team if you have any questions. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Flip 5 - upgrade from my Flip 3!
on December 22, 2023
Posted by: drbill
[This review was collected as part of a promotion.] Battery life appears more robust than previous Flip 3, plus i learned to NOT overcharge it.
love the new larger front screen, but don't use it as often as i could.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Third Z Flip, Great Features
on December 22, 2023
Posted by: johnnym42
[This review was collected as part of a promotion.] My primary use for my Z Flip 5 is for text communication, email, news and surfing. I love the expanded auxiliary display for quick status checks. The increased battery life gets me through a long day and the performance and 512GB memory are fantastic. Of course, I appreciate the compact folded size and built in half-flipped "tripod" for selfie group photos for short-armed folks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Rubik's Cube of Phones
on December 22, 2023
Posted by: Wrecks67
[This review was collected as part of a promotion.] This phone is like none I have ever experienced. It's refreshing and fun. With the extra screen I discover something new as far as apps and functions I can do on this phone every single day. I've made a game out of learning at least one new function each day. It seems never ending, hence the Rubik's Cube of Phones.
I Love It !!
I Love It !!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Form factor is great, camera is a total fail.
on December 22, 2023
Posted by: RainyDay23
[This review was collected as part of a promotion.] I'm not sure why I ended up buying this phone considering how bad the camera was on the previous flip phones. Perhaps I was just kidding myself that it would be better, but surely the camera sucks. I do love the form factor of the phone, I love that it fits in my pocket easily and that I can do so much with it with the cover closed. But I do use the phone camera a lot and the camera here pales in comparison with the 23 Ultra. So right now my flip 5 is folded up in the drawer and I I have again using my 23 Ultra as my main phone. Looking forward to Samsung getting it right by putting a decent camera into one of their foldables. Until then this phone is a hard pass.
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Hi there RainyDay23, thank you for sharing your feedback on your Samsung Galaxy Z Flip5 .We are happy to hear you are overall pleased with the folding nature and compact size of this device. We do our best to provide a wide range of devices that meet our customers needs and wants. The Samsung Galaxy S23 Ultra is in a world unto itself with the camera and captures incomparable photos and videos. We have provided a link to your full device manual to help you get the best photos and videos possible with the available settings for your camera. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 22, 2023
Posted by: Xavier
[This review was collected as part of a promotion.] It's a phone very easily to curry in a pocket, very nice design, the battery is also enough for.my day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
big improvement from last generation
on December 22, 2023
Posted by: bearbeargo
[This review was collected as part of a promotion.] I have owned z flip from 3/4 and recently upgraded to z flip 5. I can fell the big improvement on this phone. Especially from the battery, I remember back to z flip 3 you need to charge the phone every half day. And with the z flip 5 you can leave it for a day with daily usage. Also, the new front screen now more useful compare to previous generations. Feels like samsung is putting lots of effort to push this foldable phone, and they are on the right track.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nifty little gadget!
on December 22, 2023
Posted by: Minders
[This review was collected as part of a promotion.] I love that this device is so compact when folded. I rely mostly on my Samsung smart watch during work so I'm able to keep my phone tucked away in my pocket or purse.
The battery life is okay but compared to my s21 ultra, it could be much better.
Functionality wise, it does everything I need it to and more. I'm happy I purchased this phone.
Value
4
Written by a customer while visiting Samsung US