Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
5
Really like
on December 22, 2023
Posted by: Samsung10
[This review was collected as part of a promotion.] I enjoy the phone much. Great to have access to certain screens (ie texts) without having to open them. Quick for a review.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not very good
on December 22, 2023
Posted by: Rcox80
[This review was collected as part of a promotion.] Camera isn't that great. Processor runs much much slower in the phone than my S23 Ultra did (weird). Battery life is terrible. Don't recommend.
Value
2
Response from Samsung USBy Social Commerce, January 4, 2024
Hey there Rcox80, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We would love nothing more than to help you with the difficulties you mentioned experiencing with your device. If you would like to increase the refresh rate of your device and help with overall browsing speeds, in your settings app under display and motion smoothness, we recommend changing from standard to adaptive. The battery for this device is adaptive and will learn your usage habits and adjust the consumption accordingly to maximize the battery life of your device. Lastly we have provided a link to the full device manual and the Samsung Support Team to ensure the camera is functioning as intended and you can familiarize yourself with all the settings and camera features. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Perfect Phone For Me
on December 22, 2023
Posted by: CaptJules
[This review was collected as part of a promotion.] Upgraded from Z flip 3 for better battery life and it is indeed better, all I need and the larger outer screen offers many conveniences without opening the phone. I wanted a folding phone for a long time and I was so happy when these came out. I will never go back to a non folding phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on December 22, 2023
Posted by: MasterMajora233
[This review was collected as part of a promotion.] I changed from a s22 ultra to the flip 5 and I haven't regretted it. I love the form factor and the front screen (which I use alot). Love the ability to fold the screen up and use it a stand to watch videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I’m happy with the z flip 5
on December 22, 2023
Posted by: Sundown
[This review was collected as part of a promotion.] I have had the z flip 5 for some time now I pre ordered the phone and it has been a great phone so far my only complaint is the battery life it will not make it a full day of use and another thing that I don’t like to much is the camera quality is not that great but it’s good enough but overall happy with it it’s my first folding phone and I will keep buying more down the road if you are thinking about getting one I would recommend it and this phone has been dropped a few times and has held up just fine.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
love love love
on December 22, 2023
Posted by: CindiLouWho
[This review was collected as part of a promotion.] the new flip is so compact when closed and fully functional when open
allows to add options to closed screen for quick access
allows to add options to closed screen for quick access
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Convenient but fragile
on December 22, 2023
Posted by: Prenee
[This review was collected as part of a promotion.] I absolutely love the convenience of the flip phone. It can fit in my pocket or smallest bags. It's super useful to be able to use Google to text and call without picking up the phone or opening it. The screen is a little delicate that is my only concern with the phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on December 22, 2023
Posted by: Jack23
[This review was collected as part of a promotion.] I heavily rely on my phone for both work and entertainment, requiring ample storage for numerous pictures and various work-related apps. Formerly, storage space was a persistent concern, but that's no longer an issue. What impresses me further is the remarkable battery life; unlike many phones, this one doesn't succumb to quick depletion even during prolonged periods of taking pictures or watching videos. I've never experienced the inconvenience of abruptly losing power, allowing me to enjoy my phone's features until the last 5% of battery life.
What motivated me to purchase this phone was its sleek design—it's undeniably beautiful. The foldable feature adds both impressiveness and functionality. I particularly enjoy capturing hands-free pictures, and utilizing Bixby for various tasks adds an element of fun. With just a voice command to Bixby, the possibilities for hands-free operation are extensive.
Finally, my appreciation extends to distinct, contemporary items. Why settle for the ordinary when you can embrace the uniqueness of a foldable phone?
What motivated me to purchase this phone was its sleek design—it's undeniably beautiful. The foldable feature adds both impressiveness and functionality. I particularly enjoy capturing hands-free pictures, and utilizing Bixby for various tasks adds an element of fun. With just a voice command to Bixby, the possibilities for hands-free operation are extensive.
Finally, my appreciation extends to distinct, contemporary items. Why settle for the ordinary when you can embrace the uniqueness of a foldable phone?
Value
5
Written by a customer while visiting Samsung US