Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
4
Great product except for the battery life
on December 22, 2023
Posted by: Sam4JC
[This review was collected as part of a promotion.] It runs great for streaming inhave had no problems plus the convenience is amazing!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Too much not to find what u need
on December 22, 2023
Posted by: Love2call
[This review was collected as part of a promotion.] Work only good to fit in pockets. Lit fit great on calls nice pictures
Value
2
Response from Samsung USBy Social Commerce, January 4, 2024
Hey there Love2call, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We would be more than happy to work with you directly on any difficulty you are experiencing with your device. Without knowing exactly what you are experiencing, we have provided a link to the Samsung Support Team below to work with you one on one. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great looking phone, huge front cover screen.
on December 22, 2023
Posted by: Tinman
[This review was collected as part of a promotion.] I love how small and compact the phone becomes when it is closed. The folding helps with taking pictures and the front cover is awesome, I have a video of my dog running as the wallpaper.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My Z Flip5
on December 22, 2023
Posted by: horseandpony
[This review was collected as part of a promotion.] I traded a one year old Galaxy flip4 when the new flip5 it came on the market. I loved the flip4 but not so much the flip5. the charging port had to be repaired about one month in and has never worked very smoothly even then, it often sends a message to check the cable, not connected. The charging pad does not connect wirelessly with the Samsung leather cover installed {its a pain in the butt to remove the cover to charge it wirelessly).
If the weather is damp the phone often sends the message about checking the charging port for moisture {there is none, it's in my pocket}.
The flip function works great and the phone stays connected to my T-Mobile network so as a phone it performs as expected. The camera is "standard" at best but that is not what i cared about, it was the small form factor that was important to me and I got that.
I don't plan on getting another one when this one has quits me.
If the weather is damp the phone often sends the message about checking the charging port for moisture {there is none, it's in my pocket}.
The flip function works great and the phone stays connected to my T-Mobile network so as a phone it performs as expected. The camera is "standard" at best but that is not what i cared about, it was the small form factor that was important to me and I got that.
I don't plan on getting another one when this one has quits me.
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Hello Horseandpony, thank you for your feedback on your Samsung Galaxy Z Flip5. We empathize with how frustrating it has been when your charging port has not operated as intended. If you are still experiencing this difficulty we have provided a link to the Samsung Support Team to help work with you on the dampness notification and cable not being fully connected. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
So pretty and useful
on December 22, 2023
Posted by: 0709GalaxyLover
[This review was collected as part of a promotion.] It holds beauty of device and usefulness of all the smart phone. Everyone around me envy me when I use this pretty phone. Will recommend to my family and friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on December 22, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my phone for work and personal use. It performs beautifully and seamlessly. It's super-fast, has a fantastic camera, and is easy to navigate. I love the large outside display. And it fits in my pocket easily! It's highly customizable, as are all Samsungs. My only criticism is that the battery life could be better, but I understand that is a function of the small size it must be for the battery to fit in one side of the phone. It's hands-down the best phone I've ever had, which has been true of each flip I've used (this is my third flip). I will never go back to a non-folding phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Screen Protection, Cool Form
on December 22, 2023
Posted by: colonelatwood
[This review was collected as part of a promotion.] I use my phone for mostly every day use, scrolling social media, streaming tv and music, a few mobile games. The battery life has been much improved since the Flip3, which was my last phone. The phone, by design, is very impact resistant. I put a case on mine and with the fold, drops are no longer a serious worry about damaging my screen. The camera is excellent, having it half flipped for selfie mode is so useful. Screen picture is good, but the built in screen protector does collect a lot of fingerprint smudges. The hinge on the screen is much less noticeable this go-around, and it feels much more secure when it is both open and closed. The flip is still a bit of a statement piece, and overall I'm not sure if I can go back to the traditional phone, the durability of having the screen protected is just too good to give up. I really like the new front screen, but the increased surface area does increase the risk of cracks and damage.
Overall, love the phone, and very happy with my purchase
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Flip5 easy to use
on December 22, 2023
Posted by: Gunner364
[This review was collected as part of a promotion.] It's awesome. Easy tou use fits perfectly in the pants pocket
Value
5
Written by a customer while visiting Samsung US