Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
5
This product is solid and pretty durable.
on December 22, 2023
Posted by: Ninturtle
[This review was collected as part of a promotion.] I love the front screen. It has the apps and utilities that I use the most right there. I work in construction and it is holding up well with dust and a couple drops. I've had it for almost a year and the screen is still perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bigger front screen
on December 22, 2023
Posted by: Flipuserdg
[This review was collected as part of a promotion.] It is a good product and fits just right in the pocket
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 22, 2023
Posted by: Farmmom
[This review was collected as part of a promotion.] I mostly use my phone for emails, reading books and blogs, and as a camera. Oh yes, also as a phone. The best thing about my Flip 5 is that it is compact. Giving the tiny nature of women’s pockets, it is wonderful to be able to securely take my phone with me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun phone.
on December 22, 2023
Posted by: Randy1
[This review was collected as part of a promotion.] The phone took a little getting use too, but after a couple of days it's been great. I've always had Samsung phones and this one hasn't disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have fallen in love with this phone
on December 22, 2023
Posted by: ShadowLab
[This review was collected as part of a promotion.] My z flip 5 is an amazing little device I love how fast and compact the device is how nice the camera features are and how cool the cover display is plus getting the android 14 update has made it feel better and look amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sturdy, reliable phone
on December 22, 2023
Posted by: Santashelper
[This review was collected as part of a promotion.] I like how easy it is to flip closed and put in pocket. Phone has reliable features, overall I've been very pleased with it. I like how sturdy it is, too
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Salutations Santashelper,
Thanks for taking the opportunity to review your Samsung Galaxy Z Flip5. We're jumping over the moon after hearing how much you have been enjoying all of the features of your Galaxy Z Flip5 so far! It's the 5th generation in foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. As you know, it features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. All which aids in its durability! Did you know that Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship? Pretty amazing, right? Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We are always here for you! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
Thanks for taking the opportunity to review your Samsung Galaxy Z Flip5. We're jumping over the moon after hearing how much you have been enjoying all of the features of your Galaxy Z Flip5 so far! It's the 5th generation in foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. As you know, it features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. All which aids in its durability! Did you know that Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship? Pretty amazing, right? Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We are always here for you! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 22, 2023
Posted by: tlc1234
[This review was collected as part of a promotion.] I upgrade to the newest Samsung flip version as they come out. All are really great phones. I am hopeful they will be getting new technology to make it a thin profile soon. I now wish all cellphones would flip close and I try to flip others closed on the occasion I have to use someone else's. It is odd when they don't flip closed. I can't see myself going back to one that doesn't. It fits fine in my pocket.
I did have an odd issue with my newest Flip 5 that it wouldn't power on after a reset. I had to take it to the repair shop and thankfully it appeared to be a one off anomaly. It hasn't acted up again so I did not lower my rating as I do like the phone a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has the best features. Li
on December 22, 2023
Posted by: CodyAlpha1
[This review was collected as part of a promotion.] Have had three Samsung phones. The Flip 5 is by far the best one yet!
Value
5
Written by a customer while visiting Samsung US