Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
5
Fits your pocket
on December 24, 2023
Posted by: Sanshy99
[This review was collected as part of a promotion.] Excellent phone, awesome camera, fits your tight jeans pocket, couldn't be happier , very user friendly and nice display, good battery performance, happy to use it .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen Broke within less than months!
on December 24, 2023
Posted by: Amymima
[This review was collected as part of a promotion.] Phone was working fine, then less than 6 months, screen got a horizontal line, then all of a sudden screen got a thick dark like from the folding middle part, and flickering strongly. Then it turned black and not responding completely!!
Worst experience ever! Not expected at all from Samsung!
Worst experience ever! Not expected at all from Samsung!
Value
1
Response from Samsung USBy Social Commerce, January 5, 2024
Hi Amymima, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how frustrating it is to have a new device not operate as expected. We do offer a one year warranty on all Samsung products that covers any manufacturing defects. We have provided a link to this warranty information and the Samsung Support Team to help you with your warranty claim and work towards a resolution. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Spectacular device!!!
on December 24, 2023
Posted by: TimOC4752
[This review was collected as part of a promotion.] I have always been a Samsung Note or Ultra fan. The bigger the screen the better. This time when I upgraded, I decided to go in a different direction... Something that was compact. I have had the Z Flip 5 since release and I have no regrets at all. In fact, I would say this is the BEST Samsung smart phone I have EVER owned!!! The power and convenience are amazing. Phone easily slips into my pocket. I like how it sits perfectly on the Samsung Wireless Charger.
The new smaller screen when the phone is closed is convenient, especially when I check the battery life, time, and weather app installed.
I only have 2 wish list items for the Z Flip 6 when released:
1 - 1 TB of memory
2 - Install the same quality camera that will be introduced on the S24 Ultra.
2 - Install the same quality camera that will be introduced on the S24 Ultra.
Otherwise I could not be happier with this device.
Great JOB Samsung!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gaming, music, and work made easy.
on December 24, 2023
Posted by: SparkleStar92
[This review was collected as part of a promotion.] This phone has really changed the way I work, game, and keep my schedule together. The flip is nice for putting into your pocket while you work, plus if I am listening to music, I only need the phone speaker half way up or less because it is so sensitive. I think that this type of phone has made my life so much easier. I was going to just not have a phone, but I got a good deal and gave them a chance. I am glad I did.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone.
on December 24, 2023
Posted by: Shanno
[This review was collected as part of a promotion.] I use my phone for everyday use. It is fast and reliable. I love how I can flip my phone open to talk and it fits easily in my pocket, and women we know how small our pockets are if we have any. I can use the back screen to read and send messages, change the song, make a call, even read e-mails. I don't notice the crease in the screen when I am using my phone.
My only issue is I hit the finger print scanner on the side alot.
My only issue is I hit the finger print scanner on the side alot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone and got it as a gift 🥰
on December 24, 2023
Posted by: Jimandroses
[This review was collected as part of a promotion.] It's a amazing phone with so many different capabilities and unique attributes that other phones do not possess, it's just amazing, very small and compact and the perfect gift for anyone 😋🫶
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love that it fits in pockets
on December 24, 2023
Posted by: Curiouskat
[This review was collected as part of a promotion.] I walk alot and need a device that can perform and store perfectly and safely.
Camera is amazing on this phone, music gets pretty loud and sounds clear. Folds perfectly with no gaps. Fast performance. Only downside is that not for vertical gamers. When you push the buttons, it will force the phone to bend in the middle and beware of very cold temperatures when using outside, my phone got a crease in the middle and I got scard to death! Overall it's a okay phone with a good folding feature if you want something easy to carry on.
Camera is amazing on this phone, music gets pretty loud and sounds clear. Folds perfectly with no gaps. Fast performance. Only downside is that not for vertical gamers. When you push the buttons, it will force the phone to bend in the middle and beware of very cold temperatures when using outside, my phone got a crease in the middle and I got scard to death! Overall it's a okay phone with a good folding feature if you want something easy to carry on.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and brings back memories!
on December 24, 2023
Posted by: Samsungfangirl
[This review was collected as part of a promotion.] This is used for everything from phone calls to movies to gaming.. its such a great device! It brings back memories having a flip phone again like back in the day.. like when you are annoyed/angry at someone on the phone you can just close it shut. I missed that hahaha Definitely recommend!
Value
5
Written by a customer while visiting Samsung US