Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
5
Great phone. Good battery life. Fast
on February 5, 2024
Posted by: jjoest
[This review was collected as part of a promotion.] Phone. Camera. Internet. Social media. YouTube. Weather
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unexpectedly Awesome
on February 5, 2024
Posted by: SaintAardvark89
[This review was collected as part of a promotion.] I had no expectations for this phone when I acquired it. In fact, the only reason I considered it was a great offer from my carrier combined with previous positive experience with Samsung phones and the decent specs it possessed. The flipping aspect was a novelty that I didn't really care about one way or the other. Boy was I wrong, this thing is just fun! There's something whimsical and nostalgiac about flipping a phone open to use it that I really can't explain unless you grew up with old flip phones. More than that, the form factor while folded lends itself well to shallow pockets and is quite comfortable to hold. I've been using it for nearly 6 months now and I've gotta say it's my favorite phone ever and I will probably continue with this series in the future barring any major technical issues with the phone (which I've yet to experience any.)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The hinges much better
on February 5, 2024
Posted by: xingezhi
[This review was collected as part of a promotion.] Handheld zflip5 reply, zflip3-4 change over, the biggest change is actually internal, smooth a lot, before two generations of cards, the battery is not sustainable what I have to bear, In order to fold it conveniently, this generation is really too much, followed by the hinges, finally silk slippery, the last is the outer screen, originally used as a watch, you can see the information, do not want to return, such a large outer screen has not felt much use at present
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Hopefully the quality is better in the new one
on February 5, 2024
Posted by: WorkFromPhone
[This review was collected as part of a promotion.] The first flip had a horrible screen protector that had to be replaced by Samsung every 6 months. Hopefully the new version lasts longer and the user can replace when necessary.
Otherwise, I like it a lot.
Otherwise, I like it a lot.
Value
3
Response from Samsung USBy Social Commerce, February 7, 2024
Hi there WorkFromPhone, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We are happy to hear you are excited and overall pleased with your new device. We understand how important your device is to you and we would be happy to help with peace of mind. If you are concerned about the durability of your device, we recommend looking in to Customer Care+ options to extend beyond the warranty. We have also included a link to an article we find helpful to our customers in caring for this unique device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
KazeKage's FlipZ 5
on February 5, 2024
Posted by: KazeKage
[This review was collected as part of a promotion.] I absolutely love everything about my phone! It's super pretty 😍 very sleek and compact. I don't have to worry about it fitting into my pocket or falling out and hitting the floor anymore. Due to weather conditions in my area though I do go through screen protectors like crazy. They tend to freeze right on the fold and will crease. Still doesn't impact my admiration for this phone though. Charge time on this baby is awesome last an 8 hour shift with my brightness on. I love that I don't have to open my phone for everything, I can just look at messages, music ect. On the outer screen. Nothing bad with my experience of the phone! It's perfect💯
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very user friendly
on February 5, 2024
Posted by: Smaz0311
[This review was collected as part of a promotion.] Use it for streaming YouTube games getting my news
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A flip above
on February 5, 2024
Posted by: DrAwesome821
[This review was collected as part of a promotion.] This is worth the upgrade from the Flip 3, which was my daily driver for over 2 1/2 years. I use my phone as a camera rig, and the Flip's form factor allows me to set up & record seamlessly. The Flip 5 seems to fix my main gripes with the Flip 3 - the battery is much better, and the screen protector doesn't bubble up in the crease anymore. The phone is a tank (with a good case). The phone overall operates way smoother - the efficiency gains with the new SoC prevent overheating & slowdowns. Overall, my favorite phone I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Footprint!
on February 5, 2024
Posted by: RandoPhone
[This review was collected as part of a promotion.] I'm always on the go or in tight spaces, and I love the form factor of the Flip. It was a small upgrade over my 4, and I like the larger outer screen for when it's closed. I don't have massive hands and being able to reach all the way across with my thumb is a huge plus. That- and I don't feel like I have a brick in my jeans.
Thankfully, because I usually have the phone folded up, I've never gotten so much as a scratch on any of my Flip screens. The ability to fold it at any angle and use it for a flashlight when I'm working is very useful, probably my most used function. Also nice for keeping night photos perfectly still or hyperlapses.
Camera is good, not like the Ultra but 99% of people couldn't tell the difference.
Value
5
Written by a customer while visiting Samsung US