Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
3
Samsung Flip Not Recommended
on February 26, 2024
Posted by: SLIMCHANCE
[This review was collected as part of a promotion.] I was honored to purchase the Samsung Flip phone but come to find out, the camera quality is not good, the battery life is not good, and the phone do not have screen protectors to protect it from falls.
The best thing about this phone is the insurance that helps because the phone body life is unprotected.
Not recommended to purchase.
Samsung should continue to work on better the development of his phone vs getting upgrades for a newer version.
Value
3
Response from Samsung USBy Social Commerce, February 27, 2024
Hello Slimchance, we are grateful to you for taking time to share your thoughts with us about your Samsung Galaxy Z Flip5. We would love nothing more than to work with you to ensure you have the full experience with your device and enjoy all of the features fully. With regards to the durability of your device, we do always recommend protective cases on all devices to help with accidental bumps and drops. We do have a screen protector available for the flex display on the front of your device when closed if you are concerned. We have also included a link to an article to help with measures we find useful for caring for this unique device. We have also provided a link to the full device manual to assist you with the camera features and settings to help get the best photos and videos possible with this device. The adaptive battery design of this device does mean after a short period of usage the device will learn your habits and adjust the consumption accordingly to maximize the battery life. We have provided a link to the Samsung Support Team if any of these features do not seem to be operating as intended. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
A head turner
on February 26, 2024
Posted by: 0024hjt
[This review was collected as part of a promotion.] My Z Flip5 is about six months old now and still preforms like a new one, video quality is unparalleled. Plenty of storage and compatible with most apps.
When I'm out in public, and open the phone up, nine out of ten times someone will ask about it.
Definitely satisfied with this purchase and would buy it again!
When I'm out in public, and open the phone up, nine out of ten times someone will ask about it.
Definitely satisfied with this purchase and would buy it again!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever had
on February 26, 2024
Posted by: Flip51986
[This review was collected as part of a promotion.] I absolutely love how something that fits in my pocket with room left fits so well in my life. It's great for watching shows and playing games, and when folded you can still read your messages. I can't wait for the new flip 6 to come out...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
a flip phone again
on February 26, 2024
Posted by: Kristi73
[This review was collected as part of a promotion.] I think this phone is great plus the satisfying closing. After you've had a bad call. Takes you back to the good old days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features love the camera mode
on February 26, 2024
Posted by: Quince
[This review was collected as part of a promotion.] I love my samsung galaxy z flip 5 even though I only had it for 2 months now. I love the camera mode where you can change the background, and the features are awesome. I recommend this to all my family and friends and they went and got one ,I'm super excited about this phone samsung came out with
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, easy to use, battery last forever
on February 26, 2024
Posted by: Francisco1802
[This review was collected as part of a promotion.] I use my phone for everything, clock to start, and all the apps I use for work, had it for a year and very satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to carry and use
on February 26, 2024
Posted by: Fishin2kitchen
[This review was collected as part of a promotion.] I use my z flip 5 for all my college work and can trust it to put perform my other devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I absolutely love this phone!
on February 26, 2024
Posted by: Starzsea
[This review was collected as part of a promotion.] I am absolutely in love with this phone. I enjoy how compact it gets when closed and the size when opened. It is also very durable and the screen has not scratched. I also love the software in it, but the only thing I could change to improve it is the battery and how long it lasts. I notice that I need to charge it at least once throughout the day or my phone battery dies. So definitely adding a longer lasting battery would make this the perfect phone.
Value
4
Written by a customer while visiting Samsung US