Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7 out of 5
4.7
(4,243 Reviews)
Open Ratings Snapshot
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
5 out of 5
5
The best phone ever!
on February 26, 2024
Posted by: Jallen
[This review was collected as part of a promotion.] I'm in love with this phone! It's so compact, I can fold and put in my pocket!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is the best phone I ever had I love s
on February 26, 2024
Posted by: Cloudy
[This review was collected as part of a promotion.] So how I use my samsung z flip 5 is for gaming taking notes watching videos tiktok I use it for my job and also I love flipping my phone and I use it for the awesome camera I have lots of videos and pictures always loyal to samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy Access for Work
on February 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I can easily access my messages from the front screen without opening my phone at work. It also helps when I don't have both my hands available and can easily put the phone in my pocket or send a quick text. Accessing YouTube from the front screen is great for my kids! I just wished there were more app options to access from that screen.
Everything else about the phone is similar to my other galaxy phones.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with selfie capabilities
on February 26, 2024
Posted by: Aznlovervh
[This review was collected as part of a promotion.] The Z Flip 5 replaced my travel camera. I take it with me wherever I travel because I can just set it anywhere and take a selfie with my spouse. I am enjoying it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
LOve flip phone
on February 26, 2024
Posted by: Dawnieb
[This review was collected as part of a promotion.] Personal and company
Photos
Emails
Messages
Games
Social media
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pocket size
on February 26, 2024
Posted by: Purplelover
[This review was collected as part of a promotion.] Love it fits in my pocket, but still has the full size screen when opened. Great phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Very basic features
on February 26, 2024
Posted by: Dwreks1
[This review was collected as part of a promotion.] I mainly use it for streaming but this phone has a basic camera you have to be close to take good picture and it keeps going to silent had samsung evaluate it but they couldn't figure why it does that, the service is good though with AT&T.
Value
2 out of 5
2
Response from Samsung USBy Social CommerceFebruary 27, 2024
Hi Dwreks1, thank you for your feedback on your Samsung Galaxy Z Flip5. We completely understand our customers have a wide range of needs, wants, and budgets for their chosen device. Here at Samsung we do our best to provide a range of devices to meet the needs of our customers and we'd be happy to help in any way we can to maximize your experience with this device. We have provided a link to the full device manual to help you with the different camera settings and features to capture the best photos and videos possible with your device. You can also adjust the settings and see what options are available to help with the sound. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Compact & easy to carry
on February 26, 2024
Posted by: Gsailor
[This review was collected as part of a promotion.] I use my phone primarily to talk and text. I like the fold it helps to better protect the screen and fits nicely in my pocket. I only have my phone with me outside of work so important to easily carry.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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