Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Average customer rating
4.7
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,181
4 Stars
804
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Blue
Customer Rating
5
New = Better
on March 6, 2024
Posted by: Maximil24
[This review was collected as part of a promotion.] I was hesitant to try out the new flip as I had the flip 3 and had to replace the screen twice but this one seems much more sturdy and I don't forsee running into that same issue
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best flip phone since the first one
on March 6, 2024
Posted by: Kermittherunner
[This review was collected as part of a promotion.] This is my 3rd flip phone from Samsung and I'm beyond excited to see what the future holds for the next generation.
The camera quality is amazing. I'm an ambassador for brooks (shoes running company ) and all my content has been shot with the flip 5👌. I cam really attest that the quality is there. I have been able to accomplish great quality content for my social media account.
The front screen is amazing . You can see everything from photos and take them in many different angles , to replying to text messages, calls, and even watch Netflix with the Goodluck feature enabled.
The amount of this that this little phone can do is beyond this galaxy (pun intended)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible
on March 5, 2024
Posted by: JLeegs
[This review was collected as part of a promotion.] I've been having my eye on folding phones for quite some time. I'm a long time Samsung user, but tried the Razr+ first. Wound up returning it for the Flip 5, there's just no comparison to how well Samsung adds functionality to Android OS. The hinge mechanism and camera are both far superior, and Samsung is making strides to add full app functionality to the cover screen. I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever had!
on March 5, 2024
Posted by: fairytalefairy
I absolutely am in love with this phone. The features are amazing, the customization is endless, and I love the camera.
Written by a customer while visiting Samsung US
Customer Rating
3
Outstanding
on March 5, 2024
Posted by: Varmint
from Vancleave, Mississippi
Expertise:Intermediate
A good phone 🤳 I'm legally blind with with stage 4 MetaStock colon cancer.Its a great phone for people with blindness.Thank yall!!!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy Social Commerce, March 7, 2024
Hi there Varmint, thank you for taking time out of your day to share your experience with your Samsung Galaxy Z Flip5. We are happy to hear that this device is working so well for your specific needs and you are enjoying the functionality of your device on a daily basis. Please, don't hesitate to reach out to us if you have questions or would like to explore features that may enhance your overall experience with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
A refreshing device!
on March 5, 2024
Posted by: RealGasCompany
[This review was collected as part of a promotion.] I saved for this phone for almost 7 months so I could purchase it because it completely encapsulated me when it was first released. It's nice to see a company try something new and Samsung did it oh so well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Shaky but ok
on March 5, 2024
Posted by: Wished4better
[This review was collected as part of a promotion.] I drive for a company so I use my phone for communication with my dispatch the whole day. I've had the phone for about 4 months now. The phone is good but I got three major problems with it.
First, the battery is quite depressing. If I don't have a charger, the phone will not last me a full day, my day starts at 330am till 7pm and if God forbid I forget the charger at home, I have to go back for it. This is with using power saving mode and dark mode.
Second, it heats up. There was a night recently, when I woke up to check the time and my phone was burning up. I play games on it from time to time, games such as COD mobile. It does get hot then but I didn't expect it to get hot while idle.
Third, this happens recently but there's a bubble line forming on the screen. I thought with the phone folfing flat it will prevent this. And that line keeps growing with every flip I do.
First, the battery is quite depressing. If I don't have a charger, the phone will not last me a full day, my day starts at 330am till 7pm and if God forbid I forget the charger at home, I have to go back for it. This is with using power saving mode and dark mode.
Second, it heats up. There was a night recently, when I woke up to check the time and my phone was burning up. I play games on it from time to time, games such as COD mobile. It does get hot then but I didn't expect it to get hot while idle.
Third, this happens recently but there's a bubble line forming on the screen. I thought with the phone folfing flat it will prevent this. And that line keeps growing with every flip I do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Two devices in 1
on March 4, 2024
Posted by: SomeRandomGuy3566
[This review was collected as part of a promotion.] I wasn't sure what getting the Flip 5 would do to change the way I used my phone. But now, I think of it as two devices in 1. The folding hinge keeps the screen safer then any phone ive ever had. The features accessible on the outside screen are awesome and super convenient for when I'm in a "lowkey" situation. The device is always a conversation starter and people love taking photos from the outer screen.
Value
5
Written by a customer while visiting Samsung US