Customer reviews from Samsung US
Samsung - Galaxy S25 128GB (Unlocked) - Mint
Average customer rating
4.7 out of 5
4.7
(4,219 Reviews)
Open Ratings Snapshot
Rating breakdown 4,219 reviews
5 Stars
3,342
4 Stars
666
3 Stars
141
2 Stars
34
1 Star
36
88%of customers recommend this product. 
(
138 out of 157
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 128GB (Unlocked) - Mint
Customer Rating
5 out of 5
5
S25
on December 22, 2025
Posted by: Rogdoger45
Verified Purchase:Yes
just switched to the Galaxy S25 and wow — this thing is smooth, fast, and the camera is 🔥. Battery lasts all day and the AI features are actually useful. Samsung nailed it.
Response from Samsung USBy R&R Team, December 23, 2025
Hey Rogdoger45, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are ecstatic to hear that you are so happy with the amazing features and capabilities of your device, and that the battery is lasting throughout the day. We would love to hear from you again in the future if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25
on December 26, 2025
Posted by: Wendy
from Dickson, TN
Expertise:Expert
Verified Purchase:Yes
It's quite small but works great we didn't pay close attention to the screen size when we ordered the phone other than that we love Samsung phones, TV an sound bar
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 26, 2025
Hey Wendy, we appreciate your feedback on your Samsung Galaxy S25. We are so happy to hear that you are enjoying the capabilities of your new device. We do our best to provide a range of options to best align to your preferences including display size. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about your device, or options available to add to your ecosystem. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Upgrade
on December 28, 2025
Posted by: Pedro
from PA
Expertise:Intermediate
Verified Purchase:Yes
I upgraded my old phone to a new one and am very pleased with the choice I made.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 26, 2026
Hi Pedro, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are enjoying the upgrade to your new device, and that you have no regrets with your choice. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy user since s2
on June 28, 2025
Posted by: Veronica
from San antonio Texas
Expertise:Beginner
Verified Purchase:Yes
Great phone very user friendly durable great features and memory
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really Good!
on December 7, 2025
Posted by: Frogyz
[This review was collected as part of a promotion.] I had to replace my old Samsung, so I got a new one and I really like the upgrades.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
S25
on December 28, 2025
Posted by: RonJ
from CO
Verified Purchase:Yes
I found the screen size to small to use and returned the phone to Samsung.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 29, 2025
Hey RonJ, thank you for your feedback on your Samsung Galaxy S25. We do our best to provide a range of devices to best align to our customers preferences and needs. We have the Samsung Galaxy S25+ with the larger display size you are seeking as well as the Samsung Galaxy S25 Ultra. We have provided a link to the Samsung Support Team to assist you if you have questions about available options in choosing one that best aligns to you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's an ok phone
on February 18, 2025
Posted by: genX71
[This review was collected as part of a promotion.] I went from a Galaxy s22+ to a Galaxy s25. This new phone works ok. It doesn't blow my mind and as of yet hasn't changed my life for the better. It's just ok. One thing that bugged me was the black version was only available as a Samsung web exclusive.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 18, 2025
Hi GenX71, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are initally pleased with the overall functionality of your new device. We have provided a link to the full device manual to assist you in discovering additional features of Galaxy AI that can further enhance your experience with your phone every day. We also have some great videos available online to help you discover additional features of your phone. Lastly, we have provided a link to the Samsung Support Team to answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It’s is a excellent product and easy to use
on February 19, 2025
Posted by: RRLove52
[This review was collected as part of a promotion.] This new version to is another plus and added stars to the library of Samsung devices. I love the added features and the way they work. Easy to use with great quality. The AI feature is amazing and the extra things a person can do with photos and videos adds to why it’s a better phone to purchase. Plus the great deals and offers are always worth it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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